Hotel General Manager
: Job Details :


Hotel General Manager

Hogan Hospitality Group

Location: Ontario,CA, USA

Date: 2024-09-30T19:38:39Z

Job Description:
Description We are seeking a hands-on, high-energy Hotel General Manager with strong operations management and general manager full-service Marriott brand experience. In this leadership role, you will have the opportunity to drive great business results by utilizing your excellent business skills and ensuring the delivery of great guest service! Responsibilities •Establish daily priorities, direct operations, and ensure all guest services run smoothly and efficiently. •Ensure full compliance with hotel operating controls, policies, procedures, and brand service and operational standards. •Lead all key property issues including capital projects, maintenance, improvements, etc. •Resolve guest complaints and oversee the subsequent service recovery process. •Responsible for the preparation and subsequent achievement of the hotel operating budget by managing the ongoing profitability of the hotel, ensuring revenue and guest satisfaction targets are met. •Ensure all decisions are made in the best interest of the hotel, and management. •Lead the sales effort working closely with the Director of Sales. Qualifications •Must have a minimum of five years of experience as a general manager for a full-service hotel. •Must have a full understanding of brand standards adherence and compliance. •Must have a thorough knowledge of extended food and beverage operations. •Must have full-service Marriott brand experience.
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