The Grand Harbor Resort and Waterpark is ideally situated in the Port of Dubuque along the mighty Mississippi River. Our property features a winning combination of service, amenities and family entertainment. Let's chat more about making the Grand Harbor your next career opportunity! We are currently accepting applications for a full-time maintenance position. Ideal candidates will have prior general maintenance experience, are a self-starter, the ability to work independently, and multi-task. A high degree of professionalism and effective decision-making skills are preferred with this role. This role is primarily schedule between the hours of 7am and 10:30pm, set or rotating schedules may be an option for the right candidate with an understanding to be flexible with the occupancy and business demands of the hotel.Some responsibilities may include but are not limited to:
- General Repairs and Maintenance: performing minor repairs within guest rooms such as lamps, light bulbs, sink and tub drains, drywall patch work, and HVAC units.
- Preventive Maintenance: conducting regular inspections of rooms, appliances, mechanical systems, waterpark equipment to prevent breakdown and long lead times on repairs.
- Responding to Guest Requests: Addressing guest maintenance requests in a timely and professional manner such as troubleshooting a remote for their TV, thermostat in their guest room, slow sink drain, or replacement of a light bulb as well as room lock not operating correctly.
- Property Appearance: Maintaining the hotel grounds, including landscaping, pool care, snow removal, etc.
- Emergency Response: Being available and professional when responding to urgent items such as fire alarms or emergency services arriving on property.
- Collaboration and Communication: Coordinating with the rooms department and F&B team to ensure guest satisfaction to maintain a smooth guest experience and hotel operations.
- Safety and Compliance: Ensuring that the hotel complies with all local, state, and federal regulations related to safety, health, and fire codes. This may include checking fire alarms, emergency lights, and safety equipment.
Must be able to successfully pass a background check as it relates to the job responsibilities for this position.Benefits such as:For all team members:
- Eligibility to enroll in the 401(k) after 6 months of service.
- 100% match at 3% contributions, 50% up to 5%.
- Paid Time Off - Sick & Vacation
- Holiday Pay
- Growth and development opportunities with us as a company, potentially at the same property or transferring to another one of our properties. Currently have properties in Wisconsin, South Dakota, North Dakota and Iowa.
- Travel discounts available through Choice Brand Hotels, Hilton, IHG and Marriott as well as at our independent properties.
For regular full time team members/leadership team:
- We offer medical, dental, and vision insurance as well as opportunities to enroll in STD, LTD, critical illness, accident and/or life insurance as well as flex spending.
S&L Hospitality is a privately held hotel development and management company with our corporate office located in Verona, WI. The combined experience in hotel development and property-level operations, together with the corporate leadership team consisting of specialized hospitality industry experts, make S&L Hospitality a leader in the industry and experts in delivering a first-class guest experience. The combined experience developing, opening and managing hotels and indoor waterpark resorts is unmatched.Our mission is to provide comfortable, clean, safe and memorable guest experiences. It is a core value of ours to become involved with the local communities where we do business.