Hotel Sales Coordinator - Hyatt Wilmington Riverfront
Offering over 20 years of experience, Onix Hospitality currently owns and manages eight award-winning, top-performing hotels in the Mid-Atlantic region and Florida, operating over 1,000 hotel rooms across its growing portfolio and serving more than half a million customers annually. We are currently looking for a Sales Coordinator to join our team!
Learn more about the general tasks related to this opportunity below, as well as required skills.
Onix Hospitality rewards its employees for their hard work and dedication to providing the best service possible, with a wide range of benefits and perks to show we care.
BENEFITS AND PERKS WE OFFER
- Affordable Medical, Dental, and Vision Benefits for You & Your Family
- 401k Retirement With Company Match
- Flexible Spending Accounts (FSA)
- Paid Time Off & Paid Holidays
- Short-term Disability and Maternity Leave Options, Personal and Family Medical Leave
- Company provided Life Insurance and Long Term Disability Coverage
- Tickets At Work for Discounted Entertainment Tickets!
- Tuition Reimbursement
- In Facility Training/Inservice Programs
- Employee Assistance Program
- Optional Legal & Identity Protection Services
- Verizon Wireless Discount
Responsibilities and Duties
- The Sales Coordinator is responsible for maximizing hotel revenue by seeking out, booking, and executing hotel group and catering business.
- Coordinate and support all aspects of sales activities including taking initial inquiries, generating leads, proposals, referrals, contracts, blocking space, etc.
- Achieve group block and catering revenue goals by developing and implementing strategies for selling available space and hotel rooms to groups and local communities.
- Complete outside sales calls as directed by Assistant General Manager/General Manager.
- Process proposals and contracts as required and follow up within five (5) workdays. Process returns of contracts and distribute through proper channels internally.
- Have knowledge of room rates, packages, discounts, and promotions.
- Participate in site inspections, familiarization tours, trade shows, and functions within the hotel. Identify the needs of each guest and provide relevant information regarding hotel policies, services, and amenities.
- Perform all other duties as assigned.
Qualifications
- High school diploma or equivalent required.
- Hospitality and/or customer service experience preferred.
- Must be able to communicate effectively, be polite, courteous, and responsive to our guests.
- Must be organized and detail-oriented.
- Typing and computer skills required.
- A valid driver's license is required.
- Availability to work when needed, including weekends, holidays, and nights.
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