Hotel Sales Coordinator
: Job Details :

Description

We are hiring a Sales Coordinator!

Ensure you read the information regarding this opportunity thoroughly before making an application.

PLEASE NOTE - THIS POSITION WILL HAVE SOME SALES GOALS

Our Sales Coordinators are important to the hotel's success because they are a direct link between the front desk and our sales team. As the sales coordinator, you will assist our incoming reservation calls for groups and meetings, as well as assist the sales team with contracts, room blocks, and communication with the rest of the hotel team to ensure our guests and corporate clients receive exactly what we promised! Many of our sales coordinators today become tomorrow's sales managers and future Directors of Sales!

Key Role Responsibilities:

Be one of the first points of contact for incoming sales calls, responding in a quick, timely, and professional manner to all internal partners and external customers.

Demonstrate excellent time management, self-motivation, proactive planning, and organizational skills with a keen focus on detail.

Work diligently to complete assigned tasks and responsibilities, including but not limited to assisting with or managing room blocks, select reporting, client notifications of key dates, group resumes, event orders, billing details, and other administrative aspects of booking or executing groups and events.

Assist with various aspects of pre-event, main event, and post-event details, tracking and communicating with internal partners and external clients about each assigned event and group.

Gain knowledge of the hotel's food and beverage products, pricing, presentation, and function space, including audio-visual details related to group and event success.

Learn and utilize digital sales systems and conceptual sales processes (i.e., Delphi, CI/TY, PMS) and understand the hotel's sales strategies (i.e., rates, fees, budgeted goals) to accomplish individual and team goals.

Prepare for, participate in, and report at all necessary internal meetings, conference calls, and other communications required for this position.

Foster teamwork and embody an entrepreneurial spirit to make the best decisions for the hotel and achieve the team's overall goals.

Own your career development and advocate for training and job opportunities to hone and develop your talents and skills.

Our Benefits (applies to Full-Time Associates Only):

We offer competitive wages. Full-time associates are eligible for a comprehensive benefits package, including medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord-managed hotels, plus training & development and career advancement opportunities.

We provide Revenue Management and Digital Marketing support, amazing training, growth opportunities, and excellent leadership. Our sales coordinators can enhance their earnings using our Business Referral Incentive Plan, rewarding you for business discovered for our other Concord properties! We strongly support training and development, including our signature sales training – DST “Dynamic Sales Training,” which all sales managers and Directors of Sales attend in their first year with the company.

Why Concord?

Our culture is based on our five Cornerstones: Quality, Integrity, Community, Profitability, and Fun. We strive to provide a great work environment for our associates and hire the BEST associates in the market.

Our “Associate First” culture supports and inspires personal development both within the workplace and beyond. We recognize our associates for their hard work, dedication, and commitment to excellence, valuing work-life balance, diversity, and our commitment to providing the best customer service and quality accommodations in every market we exist.

If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V and maintain a drug-free workplace.

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