Location: Baton Rouge,LA, USA
Job SummaryVersin en espaol disponible a pedido.The House Attendant-Lobby responsibilities include cleaning and maintaining the appearance of the public areas of the hotel. Responsibilities might include (as dictated by hotel vertical): deep cleaning of assigned areas setting-up and maintaining complimentary hotel lobby functions including the coffee service and nightly concierge events cleaning and setting-up meeting room functions delivering service items to guest rooms upon requests from the front desk and driving shuttle van when needed (property specific).ResponsibilitiesQUALIFICATIONS:+ High School diploma or equivalent and/or experience in a hotel or a related field preferred.+ Must have a valid driver license for the applicable State and an acceptable MVR (Motor Vehicle Driving record (property specific-driving).+ Must be able to convey information and ideas clearly.+ Must be able to evaluate and select among alternative courses of action quickly and accurately.+ Must work well in stressful high pressure situations.+ Must maintain composure and objectivity under pressure.RESPONSIBILITIES:+ Approach all encounters with guests and associates in a friendly service oriented manner.+ Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.+ Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards).+ Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.+ Clean/Buff floors daily according to hotel standards.+ Shampoo carpets in the public areas according to hotel standards.+ Shampoo furniture as needed according to hotel standards.+ Clean Public restrooms and ensure maintenance on a regular basis/ as needed throughout the shift+ Handle all requests for luggage assistance at check in/our in a friendly efficient and courteous manner.+ Practice safe work habits to ensure safety to guests fellow associates and self.+ Handle items for 'Lost and Found' according to Aimbridge Hospitality standards.+ At the end of the shift turn in all keys and assignment sheets to the Housekeeping or Front Office.+ Complete daily assignment check list and submit to supervisor at the end of the day+ Be familiar with Aimbridge Hospitality policies and house rules.+ Ensure that associates are at all times attentive friendly helpful and courteous to all guests managers and all other associates.+ Put all equipment away properly after usage according to Aimbridge Hospitality standards.+ Have knowledge of and assist in all emergency procedures during the overnight shift.+ Clean and dust floors daily according to Aimbridge Hospitality standards.+ Maintain hotel equipment in proper working order.+ Maintain storage of hotel equipment in proper area.+ Clean guestrooms as needed.+ Complete special projects as assigned by the Housekeeping Manager.+ Attend meetings as required by management.+ Perform any other duties as requested by management.+