Overview:The Housekeeper will clean, restock, and maintain hotel rooms and public areas in accordance with all housekeeping procedures, standards, safety, security rules and regulations to ensure guest satisfaction. Responsibilities:
- Receives list of assigned rooms from supervisor and prioritizes rooms requesting early cleaning.
- Checks the inventory of cleaning cabinet and adds any necessary supplies.
- Removes soiled linens, towels, bedspreads, and blankets from each assigned room and provides fresh replacements.
- Neatly makes beds and stocks towels, washcloths, and hand towels according to policies.
- Cleans and disinfects bathroom and kitchenette/coffee-preparation areas according to hotel policies.
- Wipes surfaces in room and cleans mirrors.
- Vacuums floors and removes trash.
- Ensures room meets hotel standards with a final walkaround.
- Notifies supervisor of room availability and reports any suspicious activity to security.
- Notifies maintenance department of needed maintenance or repairs.
- Report any missing/found articles, damage, or merchandise problems to supervisor.
- Performs other related duties as assigned.
Qualifications:
- Sufficient education and literacy are needed to identify and read product labels and to communicate with guests.
- Detail-oriented and thorough.
- Ability to remain discreet and respect the privacy of guests.
- Ability to perform consistent work to the highest of standards.
- Ability to interact with guests in a pleasant, friendly way.
Preferred:
- Previous housekeeping responsibility.
- Willingness to work a rotation seven-day work cycle.
- Ability to speak and write basic English.
- Willingness to work a rotation seven-day work cycle.
Physical Requirements:
- Prolonged periods standing and walking and frequently pulling, pushing, and bending.
- Must be able to lift up to 20 pounds at times.
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