Property About Us Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! #PGH-BMC
Location Description Welcome to The Resort at Glade Springs, a distinguished property in the Pyramid Global Hospitality portfolio, located in the scenic beauty of West Virginia. Our resort features 200 guest rooms and an impressive 21,590 sq ft of meeting space, and a one-of-a-kind golf course stretching over 7,121 yards, providing a perfect blend of luxury and functionality. At The Resort at Glade Springs, we pride ourselves on delivering exceptional service and creating unforgettable experiences for our guests. As a member of our team, you'll work in a dynamic and supportive environment surrounded by natural beauty. We offer a wide range of positions across various departments, including guest services, food and beverage, housekeeping, spa and wellness, sales and marketing, and more. Joining our team means becoming part of a close-knit community that values teamwork, professionalism, and a passion for delivering outstanding service. We provide comprehensive training programs to ensure our employees have the skills and knowledge needed to excel in their roles. If you are a dedicated and enthusiastic individual with a passion for hospitality, we invite you to explore the exciting career opportunities available at The Resort at Glade Springs. Take the first step towards a rewarding career by applying today.
Overview Position Summary: Cleans guest rooms in the resort to meet total customer satisfaction and established standards. Essential Duties and Responsibilities include the following:
- Clean all assigned area (rooms, bathrooms and kitchens) according to established housekeeping standards and procedures.
- Vacuums, sweeps and mops floors in rooms the proper way.
- Cleans upholstered furniture, carpets and draperies when needed.
- Dusts furniture. Washes walls, ceiling, baseboards and woodwork. Washes windows, door panels and sills.
- Empties wastebaskets, and empties and cleans ashtrays.
- Replenishes all guest room supplies to the established pars.
- Sorts, counts, folds, mark, and/or carry linens to make beds.
- Assist in laundry if needed.
- Report any maintenance requirements immediately to the inspector of your assigned section.
- Turn in all Lost and Found articles to the lost and found room with proper information indicated on packaging.
- Renders personal assistance to patrons.
- Regular and reliable attendance.
- Attend scheduled training seminars and department meetings.
- Incorporates safe work practices in job performance.
- Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action which may be taken.
- Maintains a favorable working relationship with all other company associates and purveyors to promote a cooperative and harmonious working climate, which will be conducive to maximum employee morale, productivity, efficiency and effectiveness.
- Performs all duties and responsibilities in a timely and effective manner in accordance with established company policies to achieve the overall objectives of the position.
- Maintains a professional standard at Glade Springs to include but not limited to: appearance, verbal discussions, written correspondence and interactions with members, associates and guests. Does not discuss confidential items with fellow associates or work related issues with members or guests.
- Other tasks as assigned by management.
QUALIFICATION STANDARDS:Education and Experience:
- Must be able to read, write and speak English.
- Prior experience or training in cleaning is required.
- Willingness to work and be a part of a team is essential.
- Able to work varied schedule, including weekends and holidays.
Physical Abilities: The physical abilities described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Average physical mobility, which may include moving from place to place in all areas of the Resort.
- Average physical agility, which includes standing, sitting, stooping, bending, squatting, reaching, seeing, carrying, hearing, talking, thinking, and learning regarding the job.
- Average physical strength to handle office materials and tools.
- Average physical strength to handle less than 75 pound objects.
- Average dexterity of hands and fingers.
- Average coordination, including eye-hand, hand-foot.
- Average to high endurance.
- Average concentration/intensity.
- Average complexity of decision making.
- Average to high ability to organize workload to determine priority of duties as related to the specific job title. Includes good communications skills, team work, and the ability to work on own.
Equipment Operation Abilities: Standard office equipment, standard cleaning equipment, company vehicle, company cell phone Work Environment: The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Average accessibility of all work sites required for the specific position.
- Average exposure to weather, temperature, usual chemicals, fumes, and dust.
Compensation Range The compensation for this position is $11.00/Hr. - $12.50/Hr. based on qualifications and experience.