Location: Owensboro,KY, USA
Oak View Group
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Position Summary
Our guests are important individuals and should be treated with extraordinary courtesy, respect and service. The Operations Team makes our building function properly for each and every client or patron who walks through the doors. These positions set-up, maintain and tear-down equipment for each event while meeting the needs of every customer. Guests become unhappy when we fail to meet their expectations. Our Operations Team plays a key roll in providing our guests with superior service.
Always remember that our guests are our most important concern. They should never be thought of as an interruption; they are our livelihood.
This role will pay an hourly wage of $13.50
For PT roles: Benefits: 401(k) savings plan and 401(k) matching.
EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline.
About the Venue
Western Kentucky's award-winning venue - the Owensboro Convention Center - is a full-service facility overlooking the scenic Ohio River in revitalized downtown Owensboro, Kentucky. The multi-purpose center boasts just under 102,000 sq. ft. of available space, including a 44,000+ sq. ft. exhibition hall, the 8,900+ sq. ft. Kentucky Legend Pier outside over the scenic Ohio River, and additional ballroom, meeting, and pre-function space.
The Sportscenter, one of Owensboro's most historic buildings, opened in 1949. It is a multi-purpose, 5,000-seat arena that hosts concerts, sporting events, graduations, trade shows, meetings, and receptions.
Responsibilities
* Be familiar with venue layout, procedures and building policies
* Able to work with little supervision
* Able to interact with guests and other staff in a positive and productive manner
* Maintain control of your assigned sections or area
* Anticipate and correct any trouble situations in your area
* Know general building information and locations of various amenities
* Ensure areas are safe for patrons and staff
* Use chemicals and equipment properly and safely
* Provide exceptional customer service to all patrons
Qualifications
* Must be at least 18 years of age for all positions
* Must be available for at least of all events occurring within each month
* Prior experience in similar job preferred
* Ability to manage high stress fast-paced environment
* Able to work a variety of events including exhibit shows, concerts, conferences, conventions, meetings and banquets
* Must have a pleasant and outgoing personality
* Must be friendly, courteous and polite with a positive upbeat attitude
* For Maintenance, forklift operator safety certification is desired, but not required
* Maintenance and Housekeeping must have previous knowledge of cleaning chemicals, cleaning equipment and their proper use
* Audio-Visual Operators must have prior knowledge and experience with AV equipment
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ( protected class ) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.