Location: Red Rock,OK, USA
This job was posted by : For more information, please see: Category: HousekeepingRequisition Number: HOUSE001013Apply nowPosting DetailsPosted:October 24, 2024Full-TimeOn-siteLocationsShowing 1 location7 Clans Paradise CasinoRed Rock, OK 74651, USAJob DetailsDescriptionThis position is responsible for cleaning all areas of the casinos to ensure the health and safety of everyone. All positions within 7 CLANS CASINOS are responsible for the overall maintaining of excellent guest services, efficient productivity, and providing an orderly, safe, and exciting workplace. All positions within the Enterprise require attention to quality guest services skills and exceptional team work.The housekeepers main function is to provide and maintain overall cleanliness of the casino.The following is a list of the main duties and responsibilities of housekeeping. However, other duties will be assigned as deemed necessary by reporting department management and will be addressed per department job descriptions and Policies and Procedures.CASINO/DEPARTMENT OPERATIONSMaintain and clean all assigned areas within the physical structure of the building, casino floor, casino offices, restrooms, break rooms, hallways, event areas, outside grounds and parking areas.Follow all safety requirements for use of chemicals, cleaners, tools, and equipment used to maintain cleanliness.Greet guest and team members eagerly upon arrival to the casino/hotel, always maintain an initiative-taking guest service approach.Be able to assist with guest questions by being knowledgeable regarding promotions, events, specials, areas, and locations of casino.Maintaining attendance to ensure Casino and Guest has necessary coverage to provide efficient guest service standards.Will be assigned other duties as needed to assist with the department.REGULATORY COMPLIANCEPerforms all duties in accordance with company team member handbook, objectives of the Otoe Missouria Tribe, internal policies, procedures, and controls, as well as applicable laws and gaming regulations, including but not limited to, the state-tribal compact, IGRA, MICS, OM TICS, the Bank Secrecy Act.Maintains the Departmental log(s) noting any unusual occurrences, incidents, equipment failures, safety issues, disputes, etc.ORGANIZATIONAL GROWTH/DEVELOPMENTJudgment/Decision MakingUnder the direction of department management forms opinions and makes decisions based on information and the identification of available facts. Makes decisions or draws conclusions using available data and from experience. Avoid situations that could be deemed illegal or represent a safety hazard to fellow team members or guests.Makes effort to keep informed of company information and communications by reviewing property bulletin boards, departmental log/shift reports, departmental/company emails, signage, and company newsletter.QUALIFICATIONSTo perform these jobs successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Individuals must be at least 18 years of age.EDUCATION and/or EXPERIENCEHigh School Diploma (or equivalent). Guest Services experience preferred, however not required. Inventory and clothing retail experience preferred.KNOWLEDGE, SKILLS & ABILITIES:Must be punctual and dependable in reporting to work as scheduled and completing assigned tasks.Read, write, and speak the English language. Read professional publications, memos, emails, logs, newsletters, and documents.Active Listening -- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not inte rupting at inappropriate times.Problem Sensitivity -- The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.Inductive Reasoning -- The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among unrelated events).Selective Attention -- The ability to concentrate on a task over a period without being distracted.Protect the Companys value by keeping information confidential.Perform assigned tasks under supervision. Follow written and verbal instructions.Establish and maintain positive relationships with other Team Members. Work well alone or within a team.Exercise sound judgment and make decisions in a manner consistent with the essential job duties and responsibilities.Must be willing and able to work days, nights, weekends, and holidays.EMPLOYMENT AUTHORIZATION, WORK CARDSMust be able to