Location: all cities,CA, USA
Property
The cleanliness of a hotel is one of the main reasons that keep our guests returning to and recommending our hotels to friends and family. It goes without saying that hotel housekeeping team has one of the most important roles that take place in a hotel daily.
We are lookingfor individuals with great attention to detail to join our Housekeeping team as the Office Clerk. The ideal candidate creates a memorable experience for our guests through their attention to detail and care they take assisting and directing the Housekeeping office. This role truly is the Heart of the House and provides key services for our guests to truly relax and enjoy their stay. A great housekeeping team can make a guest stay go from OK to Outstanding!
Your Role:
* Open the Housekeeping Department by Issuing assignments to staff reviewing special requests and areas of concentration to ensure a smooth flow of the housekeeping operation daily while prioritizing assignments according to guest and departmental needs throughout the shift
* Communicate with various departments (e.g. Front Desk) via phone, two-way radio and email in on various day to day operations
* Send updates of room Turnovers and availability to Front Desk Coordinator while prioritizing GOPs
* Build and verify assignment boards are completed and ensuring that housekeepers meet their productivity
* Maintain cleanliness and organization in department
* Perform any other job-related duties as assigned
* Monitor and follow up on daily request by guest and be the main contact point between Housekeeping and all other Department
Qualifications
* Ability to grasp, lifts, and carry or otherwise move materials weighing up to 50 lbs.
* Ability to communicate effectively in English.
* Ability to handle a fast paced environment without sacrificing quality
* Ability to effectively and efficiently use various computer programs such as Microsoft Excel and word and PowerPoint
* Ability to drive a motorized golf cart
* Comply with attendance rules and being able to work a flexible schedule including Weekend and Holidays.
* Communicate with various hotel associates via phone and two-way radio in
* Log and track daily inspection scores done by the Supervisor and Housekeepers
* Strong leadership and public interaction skills are required. Must be able to make decisions regarding staff and customer service
Compensation Range
The compensation for this position is $17.50/Hr. - $17.50/Hr. based on qualifications and experience.