Why work for Vespera Resort on Pismo Beach?Vespera on Pismo Beach is the premier luxury resort on the central coast, offering authentically local experience and engaging service is recognized as a leader in the community. Our beachfront property is gorgeous and we have direct access to the Pismo Pier.Our culture is driven by our care for our guests and associates alike. Our mission is to create a genuine guest experience that is unrivaled and effortless.Vespera Pismo Beach offers competitive pay and a very complete benefits package; health insurance, paid time off, retirement plan, dental insurance, vision insurance, life insurance, employee discount, employee assistance program, and food provided daily to our employees.Physical requirements:
- Flexible and long hours sometimes required.
- Heavy work - Exerting up to 100 pounds of force occasionally, and/or 50 pounds of force frequently, and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.
- Ability to stand during entire shift
Job Requirements
- Understand the mission, vision, and goals of the hotel.
- Must be able to prioritize and work efficiently with limited supervision.
- Must be detail-oriented and able to multi-task efficiently.
- Must be able to speak and understand and communicate the primary language(s) used in the workplace.
- Requires effective communication skills.
- Must have the ability to bend, squat and lift up to 100 lbs. on a regular and continuing basis.
- Must be able to bend, stoop, squat, and stretch to fulfill painting and engineering tasks.
- Safety requirements of PPE as needed for the duty assigned and with the use of required tools and equipment
Job Responsibilities
- Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service-oriented manner.
- Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
- Must be able to multitask and prioritize departmental functions to meet deadlines.
- Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
- Attend all hotel required meetings and trainings.
- Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
- Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
- Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
- Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
- Must be able to cross-train in other hotel related areas.
- Must be able to maintain confidentiality of information.
- Must be able to show initiative, including anticipating guest or operational needs.
- Perform other duties as requested by management.
- Maintain a warm and friendly demeanor at all time
- Practice safe work habits to ensure safety to guests, fellow employees and self.
- Handle items for Lost and Found according to the hotel standards.
- At the end of the shift, turn in all keys and assignment sheets to the Housekeeping Office.
- Report maintenance issues to Housekeeping Supervisor/Manager.
- Be familiar with correct guestroom cleaning procedures to assist with cleaning if needed.
- Pick up any Room Attendant's dirty linen or trash as needed.
- Before leaving the section, collect all trash from the service landings and take to/dispose in outside trash dumpsters, per hotel procedures.
- Vacuum guest corridors.
- Assist Housekeeping as needed (i.e. bedboards, roll-aways, flip beds, etc.)
- Deliver any clean linen to assigned sections, if applicable.
- Maintain cleanliness and organization of the Housekeeping Office, linen rooms, storage closets, and stairwells.
- Ensure overall guest satisfaction.
Compensation is dependent upon experience. Wages range from $18.03We are an Equal Opportunity Employer.All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.If you need accommodation for any part of the application process because of a medical condition or disability, please contact recruiting @vesperapismobeach.comVespera Resort on Pismo Beach is an Equal Opportunity Employer M/F/Disability/Veteran and Drug-Free