Key Responsibilities
The Opportunity:The Housekeeping Manager is responsible for overseeing all aspects of housekeeping and laundry operations to ensure a clean, safe, and welcoming environment for our residents. This position will lead a team of housekeeping staff, manage inventory, and collaborate closely with other departments to deliver outstanding service.
What You'll Do- Supervise, coach, and develop housekeeping staff, providing regular feedback and conducting performance reviews.
- Conduct daily walkthroughs to inspect the cleanliness of common areas, public restrooms, and resident rooms.
- Complete room inspections to ensure adherence to cleanliness standards and create work orders to address any deficiencies.
- Inspect model apartments regularly to maintain high presentation standards.
- Manage and maintain inventory of housekeeping and laundry supplies, ensuring adequate stock levels and proper storage.
- Verify deep cleaning processes during room turnovers to ensure units are rent-ready and meet established standards.
- Utilize OnShift scheduling system to create weekly schedules, ensuring appropriate coverage and adherence to budget.
- Uphold resident quality assurance by responding promptly and courteously to resident concerns related to housekeeping services.
- Support sales efforts by ensuring model apartments are impeccably maintained and assist with sales tours as needed.
What You'll BringPOSITION REQUIREMENTS / QUALIFICATIONS:- Must be at least 18 years of age.
- Must pass State and Company criminal background/drug screens.
- Proven experience (3+ years) in housekeeping management, preferably in a senior living or healthcare setting.
- Strong leadership skills with the ability to motivate and develop a diverse team.
- Excellent organizational and communication skills.
- Knowledge of housekeeping practices, infection control procedures, and safety standards.
- Proficiency in Microsoft Office Suite required. Experience with scheduling software (e.g., OnShift) highly preferred.
Location InformationFive Star Premier Residences of Yonkers is a beautiful community in Yonkers, NY, with more than 310 units offering independent living, assisted living, and Alzheimer's care.