Location: Charlottesville,VA, USA
We are currently seeking a Housekeeping Supervisor who will partner with the leadership to manage the daily operation of the Housekeeping Department. We are seeking a hands-on supervisor that is team oriented and willing to work side by side with Staff and Department Heads alike. Must ensure that information is distributed to staff and guests and that guest issues are quickly resolved. Provides direction and leadership to maximize revenue and opportunities and guest satisfaction levels to the standards set by the hotel. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Inspect all rooms assigned to Room Attendants on a daily basis to ensure that standards and productivity levels are being met. Ensure records of daily assignments are completed and signed off and turned into the housekeeping office daily. Monitor cleanliness and organization of hotel, work areas and equipment for housekeeping team. Must be able to work nights, weekend and holidays.