Job DetailsLevelEntryJob LocationLake Raystown Resort - Entriken, PAEducation LevelNot SpecifiedJob ShiftDayJob CategoryHospitality - HotelDescription
- Responsible for cleaning bathrooms, kitchens, living areas and bedrooms of rental accommodations as directed by the supervisor
- Clean accommodations in a timely fashion so that they are check-in ready by the designated check-in time
- Report maintenance issues, guest complaints, guest compliments to your supervisor
- Maintain good working relationship with coworkers and managerial staff
- Maintain a pleasant attitude with guests at all times
- Report low inventory of supplies to your supervisor
- Turn in all lost & found items to your supervisor each day
- Clean, refill and organize cleaning caddies, baskets and supplies
Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Ensure uniform and personal appearance are clean and professional. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Support team to reach common goals. Ensure adherence to quality expectations and standards. Perform other reasonable job duties as requested by Supervisors.Qualifications
- Must be 14 years of age or older
- Must have dependable transportation to and from work
- Ability to work in a team setting as well as independently
- Ability to learn and follow assigned routines
- Capability to work swiftly but still pay attention to detail
- Demeanor to remain calm in tense or stressful situations
- Availability to work mandatory holiday weekends (Memorial Day, 4th of July, and Labor Day)
- Ability to work independently with a team of peers with frequent checks from the department supervisor and the Accommodations manager throughout the day
Physical Requirements
- The physical ability to stand and/or walk continuously
- The physical ability to climb, balance, bend/stoop, and kneel continuously
- The physical ability to occasionally climb on a ladder
- The physical ability to frequently crouch, push/pull, squat, and work above the shoulders
- The physical ability to continuously carry up to 50 pounds of weight both on flat and uneven surfaces and up and down stairs for distances of up to 150 feet
- The physical ability to be able to lift up to 50 pounds of weight between the floor and the waist and occasionally from the waist to the shoulder
- The physical ability to be able to push or pull various items up to 100 pounds
- The physical ability to work outdoors in all temperatures and weather conditions.
- The physical ability to tolerate any required personal protective equipment such as gloves, masks, safety glasses, etc.
All staff under 18 must have a worker's permit provided by your local school district.