Location: Virginia State University,VA, USA
JOB OVERVIEW:
Assist room attendants on assigned floors; collect dirty linens and transport to laundry area, deliver fresh linens to room attendant carts throughout the day. May assist with stripping linens from room and/or the cleaning of public areas. Deliver and retrieve items requested by guests and housekeeping staff.
DUTIES AND RESPONSIBLITIES:
* Assist room attendants with heavy items such as mattresses and linens. Deliver linens and other supplies to room attendants.
* Remove all dirty linen from assigned Room Attendants' carts and closets and transport to laundry.
* Maintain cleanliness and organization of floor closets and vending areas; remove trash, wipe down shelves/counters; sweep and wax floor, remove non-floor closet items and store in appropriate areas.
* Respond to guests' requests such as delivery of housekeeping supplies (e.g. linens, cots, etc.) in a timely and efficient manner.
* Clean other designated areas such as public restrooms, fixtures, vending areas, storage areas, and other public areas for assigned floors.
* Report to supervisor needed repairs or unsafe conditions.
* Respond to guest complaints and ensure corrective action is taken to achieve complete guest satisfaction.
* Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping.
* Promote teamwork and quality service through daily communication and coordination with other departments.
* May collect newspaper and other items for recycling.
* May regularly assist with deep cleaning projects.
* May assist with other duties as assigned.
Qualifications and Requirements:
Basic reading, writing, and math skills. Some housekeeping experience and ability to speak English preferred.
This job requires ability to perform the following:
* Carrying or lifting items weighing up to 75 pounds and pushing and or pulling items up to 300 pounds
* Frequently standing up and moving about the facility
* Frequently handling objects and equipment to maintain the facility
* Frequently bending, stooping, and kneeling,
Other:
* May be required to drive in the performance of duties
* Communication skills are utilized a significant amount of time when interacting with guests and employees.
* Reading and writing abilities are utilized often when reading assignments and completing checklists.
* May be required to work nights, weekends, and/or holidays.
Work Area: Housekeeping areas, guest corridors, service elevators