Housing Aide #60009960 (Open Competitive)
: Job Details :

Salary : $52,968.00 - $58,853.00 AnnuallyLocation : Buffalo Municipal Housing Authority- 35 Tower Street, NYJob Type: Full-TimeJob Number: 60009960Department: BMHAOpening Date: 12/09/2024Closing Date: 12/29/2024 11:59 PM EasternFee: $15.00RESIDENCE: Residence is a requirement for all positions. In the absence of clear and convincing evidence to the contrary, an applicant shall be deemed a non-resident if he/she cannot show ninety (90) days of continuous and uninterrupted residence in the City of Buffalo prior to filing application.PLEASE TAKE NOTICE THAT THE ORDINANCES OF THE CITY OF BUFFALO MANDATE CONTINUOUS RESIDENCY IN THE CITY DURING YOUR EMPLOYMENT, EXCEPT FOR POSITIONS SPECIFICALLY EXEMPT UNDER STATE LAW. FEE: WHERE INDICATED, A NON-REFUNDABLE APPLICATION PROCESSING FEE MUST ACCOMPANY YOUR APPLICATION VIA CHECK, CASH OR MONEY ORDER (If using check for payment, your check must clear to complete processing.) Check with Civil Service office for fee waiver info. Distinguishing Features of the ClassHousing Aide #60009960 (Open Competitive)Exam Date: 01/18/2025Final Filing Date: 12/29/2024An incumbent to a position in this class is responsible for assisting with day-to-day management of a Site Development or Housing Choice Voucher Program or in duties relating to resident services, tenant selection and marketing, in a low-income public housing program or Section 8 Voucher Program. The Housing Aide is involved with investigations of living and financial conditions of tenants, which will affect their continued occupancy as residents of a public housing development or continued participation in Section 8 Voucher Program. The incumbent is allowed some leeway for the exercise of independent judgment, with unusual or especially difficult problems referred to the immediate supervisor. Immediate supervision is received from a higher-ranking individual. No supervisory duties are exercised. Examples of work (Illustration Only) Assists in the annual recertification survey and makes monthly updates at the site development office;-gathers, verifies, updates and processes income information, family composition and all other information needed to compare with information obtained from EIV system to determine total family income and eligibility for recertification;-updates all family and income information and applies correct payment for standard and utility allowance; -determines and tracks adjustments in rent and Section 8 subsidies;-enters updated information in electronic system and corrects errors as needed;May prepare and conduct tenant and/or landlord briefings to provide required information on the Section 8 program to participants;-prepares vouchers for distribution at the briefing;Maintains all files and records relating to tenants and applicants;Assists in duties relating to Tenant Selection and Marketing;-gathers information and verifies for the purpose of the screening process involving income verification, credit checks, police checks, home inspections (at current address), landlord references, and all other investigative information relative to the applicant family?s ability to adhere to a lease;- schedules and interviews applicants and or tenants;- forwards completed files for review, determination, unit assignment to a higher ranking staff;Investigates complaints and inquiries;-addresses and assists in solving issues with tenants;- answers tenant and landlord inquiries;Assists and participates in the following:-lease enforcement and when necessary eviction process,-collecting of delinquent accounts;-filing of warrants and petitions in City Court;-setting rents and leasing units in accordance with Authority policy and applicable law; Minimum Qualifications (A) Associate's Degree from an accredited college, business or technical institute (any major) and one year of full-time experience in investigations, personnel, credit, real estate or social work;OR(B) Graduation from High School, GED or Equivalency Diploma and three years of full-time experience in investigations, personnel, credit, real estate or social work;OR(C) An equivalent combination as defined within the limits of (A) and (B).Special Requirement: Possession of a current New York State Driver's License that must be presented at time of appointment and maintained during employment.NOTE: Verifiable part-time experience will be pro-rated to meet full-time experience requirements.Proof of education must be presented at time of appointment.SUBJECT OF EXAMINATION - Written Test..........Relative Weight 100%EXAMINATION WILL TEST FOR KNOWLEDGE, SKILLS AND/OR ABILITIES IN SUCH AREAS AS:1.) Applying information 2.) Working with people in human services situations 3.) Preparing written material 4.) Interviewing THE USE OF A CALCULATOR IS RECOMMENDED FOR THIS EXAMINATIONNOTE: The use a hand-held, battery- or solar- powered calculator is RECOMMENDED for this exam. Devices with typewriter keyboards, spell checkers, personal digital assistants, address books, language translators, dictionaries, cell phones or any similar devices are prohibited. You may not bring books or other reference material. Cell phones and any other electronic devices are also prohibited.Additional InformationEXPANDED SUBTEST DESCRIPTION:1.) Applying information These questions test for the ability to apply simple information. You will be given a Resource Directory that describes community agencies, their purposes and the type of client each serves. Questions describe clients with a variety of problems and situations. You must determine the appropriate referral for clients based on the services which each agency provides.2.) Working with people in human services situationsThese questions test for a knowledge of general techniques used to deal with common client behaviors such as fear, hostility, shyness, resistance, defensiveness, withdrawal, anxiety and confusion.3.) Preparing written materialThese questions test for the ability to present information clearly and accurately, and to organize paragraphs logically and comprehensibly. For some questions, you will be given information in two or three sentences followed by four restatements of the information. You must then choose the best version. For other questions, you will be given paragraphs with their sentences out of order. You must then choose, from four suggestions, the best order for the sentences.4.) InterviewingThese questions test for knowledge of the principles and practices employed in obtaining information from individuals through structured conversations. These questions require you to apply the principles, practices, and techniques of effective interviewing to hypothetical interviewing situations. Included are questions that present a problem arising from an interviewing situation, and you must choose the most appropriate course of action to take.Test Guide: The New York State Department of Civil Service has not prepared a test guide for this examination. However, candidates may find information in the publication 'General Guide to Written Tests' helpful in preparing for this test. This publication is available on line at: This written exam is being prepared and rated by the N.Y.S. Department of Civil Service in accordance with Section 23-2 of the Civil Service Law, and the provisions of the N.Y.S. Civil service Rules and Regulations dealing with the rating and review of exams apply.(If not attached, expanded subtest descriptions may be obtained from the Civil Service office, Room 1001 City Hall.) (The eligible list resulting from this exam may be used to fill comparable positions.)MULTIPLE EXAMINATIONS SCHEDULED FOR THE SAME DAY:If you have applied to take a written test announced by either one or several local jurisdictions (county, town, city) scheduled to be held on the same date as this written test, you must notify each of the local jurisdictions no later than two weeks before the test date, so they can make arrangements for taking all tests at one site. All examinations for positions in State government will be held at a State examination center.LOCAL GOVERNMENT EXAMS notify each civil service agency to make arrangements no later than two weeks before test date. You must notify each agency with whom you have filed. For this information, notify the Department of Human Resources, Division of Civil Service, Room 1001 City Hall, Buffalo, New York 14202 or call or come to the office.IMPORTANT INFORMATION REGARDING WEATHER CONDITIONS ON THE DAY OF THE EXAMINATION - In the event of severe weather conditions on the day of the examination, please listen to the following tv/radio stations for postponement or delay in the starting time of the administration of the examination: WBEN 550, WGR 930, WWW145.., WWKB 1520 -AM RADIO; WKSE 98.5, WLKK 102.5, WTSS 107.7 FM RADIO OR WIBT-TV (CH. 4). If no such announcement is made, you must presume that the examination will be administered as scheduled.IMPORTANT INFORMATION FOR USE OF VETERAN'S CREDITSIf you are currently serving on active duty in the Armed Forces of the United States, you may apply for veteran's credits. These veteran's credits shall be granted on a conditional basis at time of establishment of the eligible list. You will be restricted from certification using these credits until you have received an honorable discharge or release under honorable conditions. Your DD214 must be presented as proof of service during war time, before you can be certified for appointment from the eligible listusing these credits.Special Requirement for Appointment in School Districts and BOCESPer Chapter 180 of the Laws of 2000, and by Regulations of the Commissioner of Education, to be employed in a position designated by a school district or BOCES as involving direct contact with students, a clearance for employment from the State Education Department is required.NOTICE TO EXAM PARTICIPANTS: Additional Points Available to Children of Police Officers and Firefighters Killed in the Line of Duty (New Section 85-a, NYS Civil Service Law, effective 9/17/02)On September 17, 2002, Governor Pataki signed into law a bill adding a new section 85-a to the Civil Service Law granting additional credit on civil service examinations for children of firefighters and police officers killed in the line of duty. This law is to take effect immediately. In conformance with Section 85-a of the Civil Service Law, children of firefighters and police officers killed in the line of duty shall be entitled to receive an additional ten points in a competitive examination for original appointment in the same municipality in which his or her parent has served. If you are qualified to participate in this examination and are a child of a firefighter or police officer killed in the line of duty in this municipality, please inform this office of this matter when you submit your application for examination. A candidate claiming such credit has a minimum of two months from the application deadline to provide the necessary documentation to verify additional credit eligibility. However, no credit may be added after the eligible list has been established. Applicants claiming these points must do so in writing (you may enclose in application), indicating the name, title, relationship and place of employment of the deceased parent.Eligibility for points will be reviewed and applicants may be required to submit additional information to verify the claim.Additional points available to siblings of Firefighters and Police Officers killed in the line of duty as the result of the September 11, 2001 World Trade Center Attack (Chapter 500, Laws of New York 2003).For more information, check with the Department of Human Resources, Civil Service office. The City of Buffalo's benefit package is designed to give our employees and their love one's, comfort, safety, and stability they need in serving our community each and every day. Our offerings include:-Medical and vision, Dental, Life Insurance (basic) and (supplemental)-New York State Retirement System-Deferred Compensation Plan-Employee Assistance Program for employee/family members-Flexible Spending Accounts-Liberal holidays & vacation-Growth Opportunities and Steady earnings potential