Location: Brooklyn,NY, USA
THIS POSTING IS FOR TWO POSITIONS
The New York City Housing Authority is seeking a Housing Assistant for the Leased Housing Department's Brooklyn/Staten Island Briefing Review. The unit reviews rental and transfer packages for Applicants and Tenants; resolves Applicant and Tenant related issues, verifies information about the Applicant's and Tenant's income, communicates with the landlord and outside agencies and conducts informal conferences & reviews. Reporting to the Assistant Manager, the Housing Assistant's responsibilities will include, but are not limited to, the following:
* Review rental and transfer packages submitted by voucher holders
* Check for rent reasonableness, building code violations, HPD violations, 40% rule and banned owners
* Create building and units if not in Siebel
* Prepare packages for scanning and finalize rental processes in Siebel.
* Process voucher extensions.
* Resolve Applicant and Tenant related issues.
* Communicate with outside agencies to ensure and expedite the rental/transfer process.
* Ensure accurate and timely responses to inquiries.
* Promptly review and disposition reasonable accommodation requests.
* Create and process payment adjustments.
* Conduct informal conferences and informal reviews.
* Report system issues and suggest enhancements to improve operations.
* Establish effective working relationships with internal and external customers.
* Perform related duties as assigned.
NOTE: IF THIS APPOINTMENT IS MADE ON A PROVISIONAL BASIS PURSUANT TO 65 OF THE NYS CIVIL SERVICE LAW, NO TENURE OR PERMANENCE ACCRUES TO AN INCUMBENT IN THIS POSITION BY VIRTUE OF SUCH APPOINTMENT.
NOTE: This position is open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate in your cover letter that you would like to be considered for the position under the 55-a Program. For detailed information regarding the 55-a Program, click on the link below:
Additional Information:
1. These positions are open as a promotional opportunity only. They are not open on a direct transfer (lateral) basis.
2. NYCHA employees applying for promotional, title or level change opportunities must have served a period of one year at current location and in current title and level (if applicable).
3. NYCHA residents are encouraged to apply.
Please read this posting carefully to make certain you meet the minimum qualification requirements before applying to this position.
Minimum Qualifications
A baccalaureate degree from an accredited college; or
An associate degree or sixty semester credits from an accredited college and one year of satisfactory full-time experience in housing management at a development or developments containing at least 150 apartments, performing any one or a combination of the following duties: interviewing applicants; determining eligibility; gathering and evaluating information to resolve complaints; collecting rents; and/or resolving tenant-related problems; or
A four-year high school diploma or its educational equivalent, and three years of satisfactory full-time experience as described in 1 above; or
A satisfactory equivalent combination of education and experience as described in 1 or 2 above. Undergraduate college credit may be substituted for experience on the basis of 30 semester credits from an accredited college for one year of satisfactory full-time experience. However, all candidates must have a four-year high school diploma, or its educational equivalent.
Preferred Skills
* Knowledge of the Housing Choice Voucher (Section 8) Program and related compliance functions including the Department of Housing and Urban Development ( HUD ) rules and regulations - Extensive knowledge of the Siebel database - Proficiency in Word, Excel Outlook, and other database systems. - Ability to communicate clearly and concisely, both verbally and in writing. - Excellent detail-orientation and follow up skills. - Ability to establish and maintain effective working relationships with peers, superiors, residents, community service agencies, and the public. - Ability to manage multiple priorities and demands analyze situations, identify problems and offer solutions.
55a Program
This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.
Public Service Loan Forgiveness
As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education's website at
Residency Requirement
NYCHA has no residency requirements.
Additional Information
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.