Summary
The Housing Coordinator reports to the Director for University Housing. The Housing Coordinator provides supervision to residence hall paraprofessional staff in responding to student quality of life issues, enforcement of departmental policies, coordination of services, and responses to crises and emergencies. The Housing Coordinator provides leadership for co-curricular initiatives related to students' sense of community, leadership development, and involvement of the residential community primarily through supervision of paraprofessional staff. The Housing Coordinator serves as a member of the Student Life team who are committed to creating a campus community where all feel welcomed, supported, and safe.
Essential Duties & Responsibilities
- Supervise the Resident Assistants which includes bi-weekly individual meetings, weekly all staff meetings, annual onboarding (August/opening training) and ongoing training and development.
- Assist in implementing and executing the comprehensive X-Factor student leader hiring process which serves to recruit Resident Assistants and RHA Executive Board.
- Advise the Residence Housing Association (RHA).
- Responsible for awareness and application of all University Housing policies and procedures in day to day functions.
- Utilize eRezLife portal to manage housing functions which include but are not limited to lock-out notices, guest registration, break accommodations, room changes, and maintenance requests.
- Maintain and monitor service request logs through job completion or escalation for resolution.
- Maintain department workflow through The Den, the Student Life student involvement portal, through Anthology Engage platform which includes residential programming, budgets and evaluations.
- Manage hospitality for the annual opening and closing of the housing system to include the recruitment, selection and training of a student volunteer move-in-crew and closing campaigns to students.
- Together with the Director of University Housing, assess needs of residents and program effectiveness to provide diversified community living experiences that promote learning.
- Coordinate and collaborate with campus partners to provide and support a robust program of student-centered co-curricular activities that enhance campus life for a diverse student population which include, but are not limited to, Saturday Night Vibes, Homecoming, Late Nite at SXU, and alcohol and other drug education programs.
- Work collaboratively with Facilities Management, Public Safety, Auxiliary Services, and other Student Support departments to provide exceptional service to students.
- Demonstrate creativity, a strong work ethic, and collaborative energy to address campus and community-wide issues.
- Work with individual students, as well as groups, to provide resources, referrals, mentorship, crisis intervention, and general guidance as appropriate.
Duty Responsibilities/Student Life Professional on Call (SLP on Call)
- Serve in an evening and weekend duty rotation system over 10-months. While on call, serve as a resource to University Housing Staff and Public Safety. The SLP on Call is expected to remain on campus or be within 15 minutes of campus.
- The SLP on Call will carry a duty mobile phone and respond to all calls.
- The SLP On Call will follow duty procedures and notify appropriate staff members regarding situations that impact the University community/ residence halls and/or students.
Qualifications
- Bachelor's degree required.
- 1-2 years of full-time experience within student housing required.
- Programmatic, supervisory experience or demonstrated student organizational leadership experience preferred.
- Flexible, adaptable, passion for thinking boldly with a commitment to serving diverse student populations.
- Comfortable working in a fast paced environment.
- Knowledge of human and student development, group dynamics, personal computer proficiency, and excellent interpersonal and communication skills preferred.
- Bilingual Spanish speaking preferred.
Additional Expectations
We inspire success by working together to provide meaningful, personalized service in a spirit of excellence. SXU seeks candidates that deliver value-added services in a responsive, collaborative, effective, and respectful manner. The University is committed to diversity and encourages applications from individuals with a wide variety of backgrounds and experiences. Saint Xavier University affirms its position as a Catholic institution, inspired by the heritage of the Sisters of Mercy, and asserts its rights to employ persons who subscribe to the mission, vision and core values of the University. Saint Xavier University is an Equal Opportunity Employer that makes all decisions regarding recruitment, hiring, promotions and all other terms and conditions of employment without discrimination on the grounds of race, color, creed, sex, religion, national or ethnic origin, age, physical or mental disability, veteran status or other factors protected by law. Hiring decisions will be based on the bona fide occupational qualifications of each applicant.