Housing Management Assistant
: Job Details :

Housing Management Assistant

Department of Veterans Affairs

Location: Detroit,MI, USA

Date: 2024-11-24T08:37:32Z

Job Description:

Summary

The Housing Management Assistant position is located within the Veterans Health Administration (VHA), VISN 10, John D. Dingell VA Medical Facility. The Housing Management Assistant assists the Housing Manger with on-site management, planning, operation, and administrative coordination of the Fisher House Lodging program and reports to the Housing Manager.

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Overview

* Accepting applications

* Open & closing dates

11/16/2024 to 11/22/2024

* Salary

$54,061 - $70,280 per year

* Pay scale & grade

GS 7

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Location

1 vacancy in the following location:

* Detroit, MI 1 vacancy

* Remote job

* Telework eligible

* Travel Required

Not required

* Relocation expenses reimbursed

* Appointment type

Permanent

* Work schedule

Full-time

* Service

Competitive

* Promotion potential

None

* Job family (Series)

* 1173 Housing Management

* Supervisory status

* Security clearance

Not Required

* Drug test

* Position sensitivity and risk

Non-sensitive (NS)/Low Risk

* Trust determination process

* Credentialing

* Suitability/Fitness

* Financial disclosure

* Bargaining unit status

Yes

* Announcement number

CARZ-12610984-25-DC

* Control number

819351100

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This job is open to

* The public

U.S. Citizens, Nationals or those who owe allegiance to the U.S.

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Duties

* THIS IS NOT A VIRTUAL POSITION, YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION*

Duties include, but are not limited to, the following:

* Serves as the point of contact for initial inquiries to include lodging criteria, referral processes, staff/volunteer opportunities, monetary donations and the appropriateness and offer of in-kind donations, as well as community, guest, patient, military liaison and clinical staff inquiries regarding policies, procedures, and standards.

* Assists the Housing Manager with maintaining financial accounts.

* Serve as the primary or the alternate purchase card holder and drafts applicable documents for Fisher House financial management.

* Reviews budget status and controls and makes necessary spending adjustments.

* Plans and develops controls and procedures regarding acceptance of donation and gifts.

* Accurately collects, compiles, tracks, and reports data and statistical information to support program operations.

* Responsible for ensuring accurate data collection, performing required monthly reports, and meeting monthly report deadlines for forwarding through medical center leadership, VISN, VACO Program Manager and the Fisher House Foundation.

* Regularly inspects the Fisher House and Immediate premises.

* Conduct safety checks of the automated external defibrillator (AED) as required and report findings as directed.

* Provides administrative and clerical support necessary to support the management and coordination of lodging overflow.

* Maintains the occupancy data to ensure accuracy of currently lodged guests, upcoming departures and needs for extension, cancellations and re-bookings, daily room availability, and all projected lodging needs.

* Assess and handle urgent situations and take appropriate actions to include interaction with the Emergency Department, Safety Office, Police Service, and Facilities Management to address any identified issues and report back to management of status.

* Participates in designing and marketing activities and products that educate the public about the Fisher House mission and its interrelationship with the Medical Center, benefits provided to families of veterans and active-duty military members.

* Communicates with the Administrative Officer of Duty (AOD) each evening and weekend regarding availability of rooms and/or anticipated guest arrivals after hours and/or holidays.

* Prepares assignment guides for volunteers, schedules, training materials, and evaluations.

* Conducts tours of and orientation to the Fisher House. Plans for and arranges open houses, special dinners, and holiday activities.

* Conducts informal guest satisfaction assessments to enhance services to the patients/families lodged at the Fisher House.

* Performs other duties as assigned.

Work Schedule: Full Time, Monday - Friday, 8:00 am to 4:30 pm

Recruitment & Relocation Incentives: Not authorized

Critical Skills Incentive (CSI): Not Approved

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Requirements

Conditions of Employment

* You must be a U.S. Citizen to apply for this job

* Selective Service Registration is required for males born after 12/31/1959

* You may be required to serve a probationary period

* Subject to background/security investigation

* Selected applicants will be required to complete an online onboarding process

* Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)

* Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See Additional Information below for details.

Qualifications

To qualify for this position all applicants must meet one of the following for the GS-7 level:

SPECIALIZED EXPERIENCE: At least one (1) full year of specialized experience equivalent to at least the next lower grade level (GS-5) in the Federal Service, that is directly related to the work of the position and has equipped me with the particular knowledge, skills and abilities to successfully perform the duties as a Housing Management Assistant. Qualifying specialized experience includes working as the initial point of contact for inquiries to include lodging criteria, referral processes, staff/volunteer opportunities, and monetary donations; overseeing maintenance and repair of the building; accurately collects, compiles, tracks, and reports data and statistical information to support program operations; performs financial management including reviews budget status and makes necessary spending adjustments; Assists in the development of informational packets and correspondence relating to the program.

~OR~

EDUCATION SUBSTITUTION: Successful completed one (1) full year of graduate level education that demonstrates the knowledge, skills, and abilities necessary to do the work of this position. NOTE: Transcripts must be submitted with application. Education cannot be credited without documentation.

~OR~

SUPERIOR ACADEMIC ACHIEVEMENT (SAA): Completion of all the requirements for a bachelor's degree in a curriculum that is qualifying for the position to be filled and one of the following:

S.A.A. is based on (1) class standing, (2) grade-point average, or (3) honor society membership.

* Class standing -- Applicants must be in the upper third of the graduating class in the college, university, or major subdivision, such as the College of Liberal Arts or the School of Business Administration, based on completed courses.

* Grade-point average (G.P.A.) -- Applicants must have a grade-point average of:

* 3.0 or higher out of a possible 4.0 ( B or better) as recorded on their official transcript, or as computed based on 4 years of education, or as computed based on courses completed during the final 2 years of the curriculum; or

* 3.5 or higher out of a possible 4.0 ( B+ or better) based on the average of the required courses completed in the major field or the required courses in the major field completed during the final 2years of the curriculum.

3. Election to membership in a national scholastic honor society -- Applicants can be considered eligible based on membership in one of the national scholastic honor societies recognized by the Association of College Honor Societies listed below. Agencies considering eligibility based on any society not included in the following list must ensure that the honor society meets the minimum requirements of the Association of College Honor Societies. Membership in a freshman honor society cannot be used to meet the requirements of this provision. NOTE: Copies of transcripts must be submitted with your application materials. Education cannot be credited without documentation.

~OR~

COMBINATION OF SPECIALIZED EXPERIENCE AND EDUCATION: An equivalent combination of successfully completed education and specialized experience directly related to the work of the position as outlined above that meets the requirements of the position. Only education beyond a bachelor's degree may be used to qualify applicants for the GS-07 level. NOTE: If using education combined with specialized experience to qualify, a copy of your transcript is required.

You will be rated on the following Competencies as part of the assessment questionnaire for this position:

* Administration and Management

* Clerical

* Communication

* Customer Service

IMPORTANT: A full year of work is considered to be 35-40 hours of work per week. All experience listed on your resume must include the month and year start/end dates. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Physical Requirements: The duties and responsibilities of the position require mobility between various floors and rooms within the Fisher Houses and various other buildings at the medical facility campus and off campus locations. Average physical ability, dexterity, and strength are needed for this position. This includes preparation for open houses and special programs. Although some of the work is sedentary, the employee will be walking, standing, bending, climbing stairs, and carrying some light items (under 50 pounds) such as moving/lifting of equipment, carrying boxes of donated items. Work may also involve driving a government vehicle and/or golf cart for the purpose of transporting Fisher House guests and delivering materials to and from the medical facility. Trips into the community to pick up supplies and/or attend meetings in support of Fisher House will be required. The employee must be able to complete the tasks for receiving, transporting supplies, and conducting meetings in the community.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at

Education

IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

NOTE: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: Recognition of Foreign Qualifications | International Affairs Office (ed.gov).

Additional information

This job opportunity announcement may be used to fill additional vacancies.

If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.

* Benefits

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. If your resume does not support your questionnaire answers, we will not allow credit for your response(s).

Your responses to the assessment questionnaire will be reviewed along with the information provided in your resume and supporting documentation to determine if you are qualified for the position. If, after reviewing your resume and/or supporting documentation, a determination is made that you have inflated your qualifications and or experience, your rating may be lowered and/or you may lose consideration for this position. Please follow all instructions carefully. Errors or omissions may affect your eligibility.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

Candidates who apply under All U.S. Citizens announcements will be rated and ranked using Category Rating procedures. Qualified candidates will be assigned to a quality category. The categories are defined as follows:

* Best qualified - applicants possessing experience that substantially exceeds the minimum qualifications of the position including all selective factors, and who are highly proficient in all requirements of the job and can perform effectively in the position;

* Highly qualified - applicants possessing experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the requirements of the job;

* Well qualified - applicants possessing experience that meets the minimum qualifications of the position including all selective factors, and who are proficient in some, but not all, of the requirements of the job; and

* Qualified - applicants possessing experience and/or education that meets the minimum qualifications of the position including all selective factors.

Application of Veterans' Preference: Category rating and selection procedures place those with veteran's preference above non-preference eligibles within each category. Preference eligible applicants that meet the eligibility and qualification requirements and who have a compensable service-connected disability of at least 10 percent are listed in the highest quality category (except when the position being filled is scientific or professional at the GS-09 grade level or higher).

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

* Benefits

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Review our benefits

* Required Documents

As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

IMPORTANT: Please ensure your resume include up-to-date contact information (phone number(s), email address(s), etc.)

To apply for this position, you must provide a complete Application Package which includes:

* Resume

The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please use this checklist to ensure you have included all documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), documentation to support Veterans Preference or ICTAP/CTAP documentation (for displaced Federal employees).

* Cover Letter

* DD-214/ Statement of Service

* Disability Letter (VA)

* Other (1)

* Other (2)

* Resume

* Separation Notice (RIF)

* SF-15

* SF-50/ Notification of Personnel Action

* Transcript

Veterans' Preference: When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor Preference (SSP) in the questionnaire. You must provide a legible copy of your DD214(s) which shows dates and character of service (honorable, general, etc.). If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documentation, i.e., Letter of Intent, related to your active-duty service which reflects the dates of service, character of service (honorable, general, etc.), and dates of impending separation. Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must refer to the SF-15 Application for 10 Point Veteran Preference and submit required documents as applicable and stated on the form. Documentation is mandatory to award preference. For more information on Veterans' Preference, please visit Feds Hire Vets - Veterans - Job Seekers - Veterans' Preference.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

* How to Apply

All applicants are encouraged to apply online. To apply for this position, you must complete the questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 11/22/2024 to receive consideration. To preview the questionnaire click

* To begin, click Apply Online to create a USA JOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire.

* Click Submit My Answers to submit your application package. NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.

To verify your application is complete, log into your USAJobs account, select the Application Status link and then select the more information link for this position. The Application page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process. To return to an incomplete application, log into your USA JOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USA JOBS account or your application will be incomplete.

Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

Special Employment Consideration: VA encourages persons with disabilities to apply, including those eligible for hiring under 5 CFR 213.3102(u), Schedule A, Appointment of persons with disabilities (i.e., intellectual disabilities, severe physical disabilities, or psychiatric disabilities), and/or disabled veterans with a compensable service-connected disability of 30% or more. For more information on how to apply using this appointment authority via the Selective Placement Coordinator within the office, contact the facility Human Resources Department at (313) ###-####.

The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation and be found well-qualified (have a final rating of 85 or more before any Veterans preference points) for this vacancy. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at

Agency contact information

VHA National Recruitment Center

Phone (844)###-#### Email ...@va.gov

Address John D Dingell Department of Veterans Affairs Medical Center

4646 John R Street

Detroit, MI 48201

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Next steps

Once your online application is submitted you will receive a confirmation notification by email. After the vacancy announcement closes, we will review applications per Category Rating procedures to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.

You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.

NOTE: Participation in the seasonal influenza program is a condition of employment and a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). It is a requirement that all HCP to receive annual seasonal influenza vaccination or obtain an exemption for medical or religious reasons. Wearing a face mask is required when an exemption to the influenza vaccination has been granted. HCP in violation of this directive may face disciplinary action up to and including removal from federal service. HCP are individuals who, during the influenza season, work in VHA locations or who come into contact with VA patients or other HCP as part of their duties. VHA locations include, but are not limited to, VA hospitals and associated clinics, community living centers (CLCs), community-based outpatient clinics (CBOCs), domiciliary units, Vet centers and VA-leased medical facilities. HCP include all VA licensed and unlicensed, clinical and administrative, remote and onsite, paid and without compensation, full- and part-time employees, intermittent employees, fee basis employees, VA contractors, researchers, volunteers and health professions trainees (HPTs) who are expected to perform any or all of their work at these facilities. HPTs may be paid or unpaid and include residents, interns, fellows and students. HCP also includes VHA personnel providing home-based care to Veterans and drivers and other personnel whose duties put them in contact with patients outside VA medical facilities.

* Fair and Transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

* Criminal history inquiries

* Equal Employment Opportunity (EEO) Policy

* Financial suitability

* New employee probationary period

* Privacy Act

* Reasonable accommodation policy

* Selective Service

* Signature and false statements

* Social security number request

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Required Documents

IMPORTANT: Please ensure your resume include up-to-date contact information (phone number(s), email address(s), etc.)

To apply for this position, you must provide a complete Application Package which includes:

* Resume

* Cover Letter

* DD-214/ Statement of Service

* Disability Letter (VA)

* Other (1)

* Other (2)

* Resume

* Separation Notice (RIF)

* SF-15

* SF-50/ Notification of Personnel Action

* Transcript

If you are relying on your education to meet qualification requirements:

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

Help

How to Apply

* Click Submit My Answers to submit your application package. NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.

Agency contact information

VHA National Recruitment Center

Phone (844)###-#### Email ...@va.gov

Address John D Dingell Department of Veterans Affairs Medical Center

4646 John R Street

Detroit, MI 48201

Learn more about this agency

Next steps

Apply Now!

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