Location: Houston,TX, USA
Position Description
Department History Overview
Harris County Resources for Children and Adults was founded in 1966 as the Harris County Child Welfare Board to provide support services for the children taken under the wing of the Texas Department of Family and Protective Services. Fifty years later, Harris County Resources for Children and Adults still provides this support. But the now-county department has expanded services for early prevention, intervention, and adult services.
Vision:
To better the lives of children and adults in Harris County.
Youth Service Specialist Overview:
Under the supervision of the Director, Housing and Foundation Advancement, this position is responsible for overseeing the case management response and intervention efforts to meet the individualized housing needs of and promote housing stability for youth served by the HAY Center's Housing Continuum Program. The Housing Options Supervisor is also responsible for ensuring program compliance with regulations, guidelines, polices including terms of the Council on Accreditation (COA) requirements, and requests of the Harris County Resources for Children and Adults Quality Improvement Team.
Duties & Responsibilities:
* Supervisory responsibility for 3-4 Housing Case Managers which includes conducting regular individual conferences and unit meetings with staff to review issues, conduct case reviews, distribute information, complete staff evaluations, training of staff, etc.
* Reviews, enters, and maintains an electronic case management database to assign and monitor the progress of referrals to the Housing Continuum Program ensuring the youth's housing needs are being addressed and met in a timely manner.
* Assigns and monitors the caseloads of housing case managers, oversees the case management response and intervention to the youth's individualized needs.
* Completes case reviews to ensure case documentation is completed within established timeframes.
* Ensures the staff achieves goals/objectives of the HAY Center/Housing Continuum and ensures measures and outcomes are met by following all program policies and procedure.
* Completes monthly, quarterly, and yearly grant reporting to ensure compliance and deliverables are met.
* Reports concerns and/or recommendations to the direct supervisor.
* Works closely with internal programs, local housing authorities, apartment management teams and community partners to ensure youth are receiving services needed to remain stably housed.
* Participates in HAY Center/Housing Continuum events as required.
Harris County is an Equal Opportunity Employer
If you need special services or accommodations, please call (713) ###-#### or email ...@bmd.hctx.net
Requirements
Education:
* Bachelor's Degree Psychology, Social Work, Sociology, Criminal Justice, or closely related field.
Experience:
* Minimum three (3) years full time paid experience working in a social service setting with transition age youth who have challenging life circumstances.
* Must have two (2) years of supervisory experience in social services setting.
* Must have experience in public housing or housing voucher programs.
* Training and experience using a personal computer with a variety of software such as Microsoft Outlook, Microsoft Word, Microsoft Excel, PowerPoint, and Case Management Software
Licensure:
* Reliable transportation with a valid driver's license (Texas) and auto liability insurance.
Knowledge, Skills & Abilities:
* Knowledge of the transitional needs including life skills and linkages for youth aging out of the foster care system.
* Knowledge of working in a social service setting with transition age youth who have challenging life circumstances.
* Knowledge of public housing and efforts to maintain housing stability.
* Must be responsible and self-disciplined.
* Works independently in a fast-paced environment.
* Possess excellent verbal and written communication skills.
* Self-motivated and possess excellent time management skills.
* Have good public relations.
* Possesses excellent organizational skills.
* Must be detailed oriented.
* Must interact with all levels of staff.
* Problem solve and demonstrate critical thinking skills.
* Maintains confidentiality.
* Skills in establishing and maintaining effective working relationships.
* Exercise flexibility, tact, and diplomacy.
NOTE: Qualifying education, experience, knowledge, and skills must be documented on your job application. You may attach a resume to the application as supporting documentation but ONLY information stated on the application will be used for consideration. See Resume will not be accepted for qualifications.
General Information
Position Type, and Typical Hours of Work:
* Full-time | Regular
* Monday -- Friday 8 am - 5 pm (Saturdays as needed)
Salary:
* $51,188.80--$58,156.80 (Annually) (Annually)
* Based on 26 Pay Periods
Work Location:
* HAY Center
Employment is contingent upon passing a background check and drug screen.
Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department.
BENEFITS
Harris County offers a competitive benefits program, including comprehensive group health and related benefits plan as well as defined benefit retirement plan.
The following list of benefits is offered only to employees in regular (full-time) positions:
* Medical Coverage
* Dental Coverage
* Vision Coverage
* Wellness Plan
* Life Insurance
* Long-term disability
* Employee Assistance Program
* Ten (10) days of vacation each year for the first five (5) years of service
* Accrual rates increase based on years of service
* Eleven (11) County-observed holidays and one (1) floating holiday
* Professional development opportunities
* Dependent Care Reimbursement Plan
* Healthcare Reimbursement Account
* 457 Deferred Compensation Plan
The following benefits are also available to regular (full-time) employment and may be available to part-time employees:
* Retirement Pension (TCDRS)
* Flexible schedule (varies by department)
* Transportation Assistance (Metro RideSponsor Program)
In accordance with the Harris County Personnel Regulations, Group Health and related benefits are subject to amendment or discontinuance at any time. Commissioners Court reserves the right to make benefit modifications on the County's behalf as needed.
For plan details, visit the Harris County benefits website:
01
Which of the following best describes your highest level of education completed as it relates to this position? Qualifying information must be documented in the Education section of your application.
* High School or GED diploma
* Associate Degree
* Bachelor's Degree
* Master's Degree or higher
* None of the above
02
If you selected a college degree in response to the previous question, which of the following best describes your major?
* Psychology
* Social Work
* Sociology
* Criminal Justice
* Other Related Field
* Unrelated Field
* N/A; No Degree
03
Please describe your educational background including level of education completed, area of study and completed major and minor programs.
04
Which of the following best describes your verifiable full time paid experience working in a social service setting with transition age youth who have challenging life circumstances? (To be considered, qualifying experience must be documented in your application's employment history)
* Less than three (3) years
* Three (3) years but less than four (4) years
* Four (4) years but less than five (5) years
* Five (5) years or more
* I do not have this experience
05
Please provide the dates of employment during which you obtained experience working in a social service setting with transition age youth who have challenging life circumstances. Provide the month and year that began and ended the experience. Example: January 2020 - December 2023 If this experience is not clearly documented in the Work Experience section, your application will be disqualified. If you do not have this experience, type N/A in the space provided.
06
Which of the following best describes your verifiable supervisory experience in social services setting? (To be considered, qualifying experience must be documented in your application's employment history)
* Less than two (2) years
* Two (2) years but less than three (3) years
* Three (3) years but less than four (4) years
* Four (4) years or more
* I do not have this experience
07
Please provide the dates of employment during which you obtained experience working in social services setting. Provide the month and year that began and ended the experience. Example: January 2020 - December 2023 If this experience is not clearly documented in the Work Experience section, your application will be disqualified. If you do not have this experience, type N/A in the space provided.
08
Which of the following describes your level of proficiency using a personal computer and common office software such as MS Office Suite (Word, Excel, PowerPoint, and Outlook). Please select your level of proficiency based on the following descriptions: Advanced: A person with this level of skills is able to produce very large, complex formal documents that require a table of contents, footnotes, endnotes, bookmarks, and other special elements; a wide range of graphic effects, and use advanced techniques for analyzing and manipulating data. Has full mastery of Macro commands and skills to tie the objects together into a cohesive system by using Macros and Visual Basic for Applications code. Makes interactive presentations by using hyperlinks and action buttons. Intermediate: A person with this level of skills is able to customize toolbars, import and insert graphs, embed Excel data, and elaborate reports. Understands the concepts of databases and is able to work with charts and to use the list management capabilities of Excel. Able to use complex query techniques, create efficient forms and reports, and create Macros to automate these forms. Makes interactive presentations by using hyperlinks and action buttons. Basic: A person with this level of skills is able to use basic formatting, editing, printing functions, and understands the document page setup. Has the ability to enter and correct data, modify a workbook, format a worksheet, and use printing functions. Understands the different database concepts and structures and is familiar with data validation and is able to create a simple presentation in PowerPoint, run it, and print it. Entry Level: A person with this level of skills has the ability to open, create, save and modify documents in Word, send and receive email in Outlook and create spreadsheets in Excel. Format documents for printing, comfortable using the printer menu to preview documents. Has ability to change the font, the margins, insert or delete pages and use the built-in spellchecker and grammar check.
* Advanced
* Intermediate
* Basic
* Entry Level
* Not proficient
09
This role requires a Valid Driver's License (Texas upon hire) Do you have a Valid Driver's License?
* Yes, I have a Valid Texas Driver's License
* Yes, I have a Valid Driver's License but understand I must obtain a Valid Texas Driver's License prior to start date
* No, I'm not interested
Required Question
Agency Harris County
Address 1111 Fannin St
Ste. 600
Houston, Texas, 77002
Phone 713-###-####
Website