CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 7,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture. A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You'll get unwavering support from all departments and total transparency from the top down. CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program. Position Overview: The Human Resources Benefits Specialist provides support to all employees and managers within CrossCountry Mortgage. The position is responsible for administration of the company's employee benefits to include strategy, communication, coordination, enrollment, vendor management, enrollments, and more. Job Responsibilities:
- Research, design, recommend and implement benefit plans that present the best value.
- Serve as the primary contact for plan vendors and administrators related to group healthcare, employer paid, voluntary and worksite benefits, 401k, deferred compensation, and non-traditional benefits.
- Assist in the development of communication tools to enhance understanding of the company's benefits package; create and conduct presentations.
- Review benefit plans with new hires and employees through email and outreach phone calls.
- Perform benefit plan audits and recommend cost reduction or containment strategies.
- Assist with completing healthcare, voluntary, qualify life events, and COBRA enrollments, beneficiary updates, disability claims, accident and death claims, and other requests as needed.
- Ensures compliance with all state and deferral regulations including ACA, HIPAA, COBRA, ERISA, FMLA, etc.
- Assist with preparation of and reporting needs for government and compliance reporting (e.g., 5500, Summary Annual Reports, 1095-C/1094, PCORI, etc.).
- Reconcile healthcare, voluntary and worksite benefits invoices and resolve discrepancies.
- Assist with updating database with new census information weekly.
- Manage third party administrator relationships, renewals, and agreements including individual stop loss, ASO fees and expenses.
- Manage complex benefits questions and claims with appropriate vendor or health carrier.
- Responsible for maintaining accurate employee records related to paid and unpaid FMLA, Medical and any other Leave.
- Assist in the management of the benefit plan renewal process and negotiation with vendor or administrator for renewal.
- Assist with Workers' Compensation claims, including but not limited to incident reporting and initial assessment reporting.
- Provide customer support to both internal and external customers.
- Apply effective communication strategies.
- Keep abreast with new trends and best practices in the field.
- Conduct periodic audits, prepare, and present reports.
Qualifications and Skills: - Bachelor's degree in Human Resources, Business Administration, related field, or equivalent experience, preferred.
- Experience with HR software (HRIS) and quantitative and qualitative research.
- Experience in HR operations and knowledge of best practices, preferred.
- Knowledge of Human Resource functions.
- Familiarity with current employment rules and regulations.
- Excellent analytical and problem-solving skills.
- Excellent time management skills to meet deadlines.
- Excellent communication skills.
- Proficient with Microsoft Office Suite or related software.
This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. CrossCountry Mortgage, LLC offers
MORE than a job, we offer a career. Apply now to begin your path to success! careersatccm.com CrossCountry Mortgage, LLC strives to provide employees with a robust benefit package:
California residents: Please see CrossCountry's privacy statement for information about how CrossCountry collects and uses personal information about California applicants. CrossCountry Mortgage supports equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, religious creed, national origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and related medical conditions, and lactation), sexual orientation, gender identity, gender expression, transgender status, domestic violence victim status (where applicable), protected hair style or texture, genetic information (testing or characteristics), or any other protected status of an individual or because of the individual's association with a member of a protected group or any other characteristic protected by federal, state, or local law ( Protected Characteristics ). The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion.
CrossCountry Mortgage, LLC (NMLS3029) is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit www.NMLSConsumerAccess.org