Job SummaryReporting to the Manager of Employee Relations, the HR Employee Relations Business Partner is a positive, collaborative, and dynamic individual that is a part of a cross-functional HR team. The HR Employee Relations Business Partner requires an individual to be a self-directed and proactive problem solver with highly developed analytical and critical thinking skills. In addition, the HR Employee Relations Business Partner is responsible for a wide range of duties from administrative to technical, analytical, and consultative in support of the various functions of human resources at the College.
Primary Duties and ResponsibilitiesEssential Performance Requirements*
- Manages and resolves complex employee relations issues
- Conducts timely and accurate internal investigations in response to complaints, prepares well-written reports at the conclusion of investigations, and recommends appropriate corrective actions based on policies, procedures, and existing practices
- Maintains in-depth knowledge of legal requirements related to day-to-day management and supervision of employees, reducing legal risks, and ensuring regulatory compliance; partnering with the general counsel as needed or required
- Works closely with management and employees to improve work relationships, build morale, and increase productivity and retention
- Provides day-to-day performance management guidance to supervisors (e.g., coaching, counseling, career development, disciplinary actions)
- Provides HR policy guidance and interpretation to internal and external stakeholders
- Provides heavy coaching and counseling support to managers and supervisors
- Receives, reviews, and makes appropriate decisions regarding requests for assistance with workplace complaints, performance improvement plans, and other employee relations functions
- Organizes assigned work in a manner that supports the accurate and timely completion, tracking, and reporting of employee relations issues to department leadership
- Responds to inquiries regarding policies, procedures, programs, and compliance issues accurately and in a timely manner
- Identifies the need for changes in policies, procedures, and processes, taking the initiative to recommend changes, following internal change processes
- Assists with educating employees on employee relations-related issues, including Title VII , Title IX, and other applicable policies and procedures
- Provides excellent customer service and outreach to employees regarding assigned programs
- Cultivates strong rapport with customers, as well as internal and external stakeholders
Service Excellence
- Maintains a professional appearance and provides a positive image
- Attends the workplace regularly, reports to work punctually, and follows a work schedule to keep up with the demands of the worksite
- Completes all required training and professional development sessions sponsored through Tarrant County College ( TCC )
- Supports the values of the College:
- Supports the mission, values, goals, and principles of the College
SupervisionWorks under the general supervision of the Manager of Employee Relations*Performs Other Related Tasks as RequiredThe duties listed are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
Required Minimum Qualifications - Bachelor's degree in human resources, management, or related field
- Five (5) years' working experience related to the essential performance requirements
- Three (3) years' working experience conducting workplace investigations
Preferred Qualifications - Master's Degree
- SHRM Certified Professional ( SHRM -CP) or SHRM Senior Certified Professional ( SHRM - SCP )
- Experience working in higher education
Knowledge, Skills and Abilities - Knowledge, at the comprehensive level, federal and state employment laws, regulations, and best practices
- Skilled at effective interpersonal communication, in both written and verbal forms
- Skilled at diplomacy, maintaining a high level of confidentiality, and discretion
- Skilled at genuine empathy and understanding for the needs of others
- Skilled using Microsoft 365 applications and enterprise systems, including word processing, spreadsheet, and presentation software
- Ability to investigate sensitive employee relations issues
- Ability to think critically to effectively solve and communicate problems in a fast-paced environment where the demands for work are varied, and unpredictable in scope and volume
- Ability to disseminate information to individuals and groups
- Ability to analyze data and provide sound recommendations based on policy, procedure, practice, and existing regulations
- Ability to effectively organize and handle multiple job duties in a fast-paced office environment
Physical Demands and Work EnvironmentPhysical DemandsThe physical demands described here are representatives of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee is occasionally required to stand, walk, and climb or balance. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.Work EnvironmentThe work environment characteristics described here are representatives of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee typically works in an office setting. The noise level in the work environment is usually quiet.