HR Generalist
: Job Details :

Human Resources GeneralistOpen Until Filled REPORTS TO: Human Resources DirectorDIVISION: Internal Services/HRFLSA CLASSIFICATION: ExemptSALARY GRADE: 14SALARY RANGE: $78,409 - $92,422GENERAL POSITION SUMMARYThe Human Resources Generalist is responsible for independently performing professional, technical, and analytical activities in support of the Human Resources Bureau in a manner consistent with organizational values. This position is responsible for coordinating and processing all types of employee leave including FMLA, disability, maternity, parental, military and injury leaves. In addition, the Human Resources Generalist supports a variety of other HR functions including recruitment, onboarding, benefits administration, HRIS administration, employee recognition, compliance, and records management. This position communicates with a variety of stakeholders requiring exceptional customer service, skill in interpersonal relationships, and sound judgment. ESSENTIAL DUTIES AND RESPONSIBILITIES (The following statements are illustrative of the duties and responsibilities of the position and do not list every duty that may be required of the employee for this position. The District retains the right to change the duties and responsibilities of the position at any time without notice.)Customer ServiceProvides information and assistance to employees, supervisors, managers, and the public regarding human resources policies, programs, and procedures including leave administration and benefits; answers questions and provides resources or information; resolves issues or escalates to appropriate management personnel, as needed. Responds to inquiries and provides guidance to employees pertaining to leaves, benefits enrollment, and life event changes; tracks completion of changes; collects and files required documentation.Responds to inquiries from the HR general phone line and inbox and provides needed assistance.Responds to inquiries from the general public and external stakeholders such as file requests, benefit status letters, and other requests. Provides information and assistance to employees and their families regarding internal and external resources such as the Employee Assistance Program, Peer Support, Cigna.com self-services, discounts available, and other offerings.Interprets and explains district policies and procedures to managers, employees, applicants, and the public; orients new supervisors and managers.Attends and participates in employee meetings; shares resources and provides guidance to employees.Benefits and LeaveGuides employees on the District's leave programs including FMLA, long-term disability, maternity, parental, and military leaves; supports employees in originating, completing, and submitting required claim documentation; ensures proper leave and payroll documentation in accordance with federal, state, and local laws and regulations; updates case files pertaining to employee's status and eligibility; monitors leave time and coordinates employee meetings and check ins.Reviews additional benefit considerations pertaining to leaves (adding a new dependent for maternity/parental leave, accident insurance, critical illness insurance, PFIA, life insurance, dismemberment, etc.); shares resources with employees and/or communicates related benefit responsibilities with HR team members, as necessary.Works in coordination with payroll to track the use of paid leave and monitors paid leave accruals; predicts the exhaustion of leave balances and communicates details to employees and payroll; ensures employees do not carry a negative leave balance. Administers the Sick Leave Donation program; communicates and shares resources with employees and supervisors, determines eligibility to participate in the program, requests leave donations on behalf of the employee, collaborates with payroll to utilize donations.Assists in tracking injured and disabled employees in modified duty assignments with Wellness; tracks acting assignments and ensures necessary pay rate adjustments; generates periodic and specialized quantitative reports and spreadsheets.Updates leave case files on a weekly basis; attends injury status meetings and ensures proper benefits/leave options are exercised and communicated.Liaises with employees, supervisors, divisions, bureaus, and providers pertaining to leaves, return to work dates, key dates (FMLA exhaustion, 8-month mark, 365-day mark) and other delicate employee matters; exercises discretion and confidentiality; shares information on a business need-to-know basis. Ensures human resources transactions impacting payroll are processed in accordance with payroll cycle deadlines; liaises with human resources staff responsible for entering and maintaining data for benefits.Onboarding Provides support for new employee orientation including preparing materials, coordinating schedules, and conducting orientation sessions; facilitates new hire orientation including I9 documentation, policy overview, UKG self-service, time-keeping processes, and benefits orientation; provides additional organization onboarding including tours and introductions; schedules key dates and presentations on new hires' calendar; checks in with new employees at 30, 60, 90 & 180 days of employment.Stays abreast of onboarding trends; provides recommendations to organize, streamline, orenhance the effectiveness of the onboarding program.RecruitmentProvides support in the development, design, implementation, and on-going administration of SMFR's recruitment programs.Assists in administering the recruitment and selection processes; prepares recruitment materials; participates in outreach and recruiting efforts; administers selection and testing processes; reviews job applications; develops selection criteria; conducts interviews; trains staff on proper interviewing and selection methods. Consults with hiring managers to develop recruitment strategies based on hiring needs and staffing trends; follows organizational recruit-to-hire processes and practices. Ensures all phases of recruitment and selection comply with applicable federal, state, and local laws, regulations, and guidelines, as well as human resources industry best practices.Utilizes UKG applicant tracking system (ATS); employs ATS system automation to communicate with applicants at various stages of the process; reviews test/assessment scores; evaluates knowledge, skill, and ability; advances candidates in the selection process; recommends candidates to hiring authorities. Completes background and reference checks; makes job offers to successful candidates; communicates start dates and pre-boarding information to hiring managers.General Human ResourcesParticipates in special projects; conducts research and analysis, develops recommendations for new methods, policies, or procedures for a variety of HR functions.Processes employee reimbursements including co-pay, tuition, and travel reimbursements. Maintains employee data in the HRIS system (UKG); creates and updates employee information; compiles reports from database; stays abreast of technology upgrades and changes; troubleshoots HRIS user issues. Participates in committees and events; plans, organizes, and enlists resources for events and ceremonies including but not limited to academy orientations, academy graduations, promotional ceremonies, annual awards ceremony, years of service awards, and last shift ceremonies.Recommends new approaches, policies, and procedures to continually improve efficiency of the department, workflows, and services performed. Provides support for HR division budget; provides information for budget projections, monitors expenditures, produces reports.Prepares outboarding paperwork for employment separations; conducts outboarding meetings; may conduct exit interviews.Maintains and updates employee files in accordance with records retention schedules. Performs other duties as assigned.MINIMUM QUALIFICATIONSEDUCATION, EXPERIENCE, LICENSES & CERTIFICATIONS (An equivalent combination of education, training, and experience that demonstrates the ability to perform the duties of the position is qualifying.)Bachelor's degree in human resources, Public Administration, or related field is required.Minimum of three (3) years of increasingly responsible experience in Human Resources and two (2) years of experience administering employee leave programs is required.Experience in a government setting is preferred. HR Certification (PHR/SPHR, SHRM-CP/SHRM-SCP, IPMA-CAP) is preferred.Possess and maintain a valid Colorado Driver's license with an acceptable driving record in accordance with the SMFR's Driving Records Policy. Must obtain CPR certification within one (1) year of hire. NECESSARY KNOWLEDGE, SKILLS AND ABILITIESAbility to demonstrate strong customer service orientation. Demonstrated knowledge of federal, state, and local leaves laws and regulations, including FMLA, ADA, USERRA, and FAMLI and the ability to understand and explain the coordination of paid and unpaid leave benefits. Knowledge of principles, practices, and techniques of public human resources administration, including recruitment and selection, benefits administration, policy, and procedure, HRIS administration, employee recognition, and record keeping.Ability to effectively communicate and interact with a broad range of people to effectively accomplish tasks and projects. Ability to communicate broad and complicated conceptual ideas or strategies both verbally and in writing with the ability to comprehend and implement such ideas or strategies. Ability to follow verbal and written instructions; ability to provide verbal and written instructions to supervisors. Ability to effectively manage multiple projects and responsibilities simultaneously. Ability to exercise sound independent judgment and initiative within established guidelines. Ability to understand and explain District human resources policies and procedures and applicable local, state, and federal legislation governing human resources management.Ability to prepare clear, concise, and accurate reports, correspondence, and other written materials. Ability to work independently and set priorities. Analyze data, develop conclusions, and demonstrate critical thinking.Ability to interact well with a diverse population with outstanding interpersonal and communication skills. Ability to work with confidential and sensitive information and exercise discretion and judgment on sharing such information. Ability to exercise tact and diplomacy in dealing with sensitive, complex, and confidential personnel issues and employee situations. Ability to effectively prioritize tasks and handle multiple priorities in a high-pressure environment.Ability to establish and maintain effective working relationships. Ability to demonstrate a commitment to valuing and respecting diversity, with an understanding of how to effectively incorporate diversity initiatives into the organization.Knowledge of modern office practices and procedures. SUPERVISION RECEIVEDWorks under the general direction of the Human Resources Director.SUPERVISION EXERCISEDNone.EQUIPMENT AND SYSTEMS Requires frequent use of equipment, including personal computer (including various software packages, database, and spreadsheet programs), calculators, telephones, facsimile machines, copy machines, printers, and other general office equipment. PHYSICAL DEMANDS While performing the duties of this job, the employee is regularly sedentary but may be required to perform climbing, balancing, stooping, kneeling, crouching, crawling, reaching, sitting, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, seeing and repetitive motions exerting 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.Specific vision abilities required by this job include close and distance vision acuity and the ability to adjust his or her focus, allowing a broad field of vision.WORK ENVIRONMENT AND GENERAL INFORMATION While performing the duties of this job, the employee primarily works in a climate-controlled office environment.The noise level in the work environment is usually moderate. BENEFITSSouth Metro Fire Rescue's compensation philosophy is designed to attract and retain highly skilled and motivated employees. As such, SMFR's compensation is more than base pay. All regular fulltime SMFR employees enjoy a total compensation package including: base wages, leave accruals, medical, dental, vision and life insurance employer paid premiums, Retiree Health Savings, Death & Disability and employer paid pension contributions as well as a positive work culture including a robust Fitness, Wellness and Rehabilitation Program, educational opportunities and support, job security and other positive non-monetary values which are intended to collectively position SMFR as an employer of choice in its geographic area. SMFR recognizes that being an employer of choice has different meaning to different people depending on what elements a person highly values. But SMFR's overall goal is to be a great place to work.