Position Description: This position contributes to facility productivity and employee retention by supporting managers and employees. The HR Office Administrator works with their Operations Manager to fill open positions, welcome and train new hires, answer general questions from employees, communicate basic benefits information, and fulfill other basic administrative duties. This position is approximately 50% dedicated to supporting local facility HR needs including recruiting, onboarding, employee relations, and other HR activities. These duties are performed in close cooperation with Corporate HR. The remaining 50% of this position's time is dedicated to supporting the needs of the facility as determined by the local Operations Manager.This could include (but is not limited to) operations coordination and inventory coordination functions. Primary Responsibilities: Human Resources:
- Identify and prioritize facility recruiting needs by consulting with the local Service Center Manager
- Use basic sourcing strategies to fill all open positions at the local facility
- Consult with Corporate HR to:
- Update job descriptions including job-based competencies
- Discuss open positions, relevant recruiting and hiring metrics and performance
- Identify advanced sourcing strategies for tough-to-fill positions
- Increase the effective use of company recruiting and onboarding systems at the local facility
- Effectively use the company's recruiting and onboarding systems at least 95% of the time
- Post ALL jobs and relevant screening questions using the company's online ATS (Applicant Tracking System)
- Track the status of every application to every job opening at the facility using the company's ATS
- Create and track offer letters for every new hire using the company's ATS
- Arrange background checks, physicals, and drug screens for prospective candidates
- Deliver all onboarding paperwork through the established company onboarding system(s)
- Coach hiring managers and supervisors to:
- Use behavioral interview techniques and interview guides when interviewing employees
- Use onboarding tools and best practices
- Serve as an initial point of contact for basic employee relations matters at the local facility
- Quickly engage the Corporate Manager of Human Resources about all employee relations issues and keep them informed
- Use professional HR judgment and maintain employee confidentiality when needed in order to protect the employee
- Support annual & monthly benefits enrollment by providing training and assistance to local facility employees when needed
- Train and support local facility personnel in the use of HR systems as needed (ATS, performance management)
- Work with local facility executives, managers and supervisors to support and/or execute change of status processing
- Support additional HR administration projects and initiatives as needed throughout the year
Office Administration:
- Assist management with property and facility records, including maintaining budget records
- Coordinate, execute and manage company cell phones, office and janitorial supplies, safety boot and eye glass reimbursement, radios, office equipment maintenance, and associated cartridge and paper supplies.
- Execute general office duties including but not limited to: verifying weekly time cards and invoices for contract-to-hire employees; issuing and updating divisional vacation calendar; tracking personal time and points for absenteeism and consulting with employees as needed; coordinating off-site document archival storage; ordering and/or coordinating office lunches, meetings and customer visits
- Provide support for other administrative duties and projects as directed by the Operations Manager
- Perform back-up functions for operations and inventory coordinators (SAP, OTM, ECT).
Physical & Work Requirements:
- Position may require 5-10% travel
- May require evening and/or weekend work in order to support multiple shifts and/or meet deadlines
- Position located within the office of a Warehouse; requires occasional time in the Warehouse and yard
- Circumstances may require working from home as directed by
Required Background, Competencies & Expertise:
- Proven office administration and/or HR administration experience
- Natural ability to quickly and effectively build and grow interpersonal relationships
- Strong customer orientation
- Strong oral communication skills
- Ability to consult with clients and identify their needs
- Detail orientation
- Integrity and Trust
- Demonstrates respect
- Drive for results
- Time management
- Responsibility
Preferred Background, Competencies & Expertise:
- Experience posting jobs, interviewing candidates, and hiring successful long-term employees
- PHR or SPHR certification
- Bachelor's degree in Business Administration, Organization Development, Human Resources, Industrial/Organizational Psychology or related discipline or equivalent work experience
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. EEO/AA Minorities/Female/Disabilities/Veterans