Overview:
Ready for your next challenge? We are seeking top talent to join and grow with our Human Resources team!?
Our HR Operations Specialist on our HR Operations team will ensure efficient pre-employment processes, help monitor vendor relationships, handle inquiries, support new recruiters and field HR teams, and comply with data protection regulations and company policies. The HR Specialist must demonstrate attention to detail, agility, and the ability to execute complex processes with compliance, quality, and speed in mind. If you are passionate about customer service and growing a career in HR, check out this opportunity!?
Apply in minutes with a resume, even from your mobile!
Responsibilities:
You Will be responsible for . . .
Primary Duties and Issue Resolution:
- Support the day-to-day administration of pre-employment checks, annual background checks, post-accident, reasonable suspicion and fit for duty
- Support HR leaders in setting up new locations and running pre-checks for acquisition employees
- Investigate and help management resolve issues related to pre-employment checks and other HR functions and/or discrepancies
- Collaborate with external vendors to ensure accurate and timely completion of pre-employment screening processes
- Ensure vendors adhere to agreed-upon timelines and quality standards
Communication:
- Monitor multiple mailboxes to address inquiries promptly and professionally
- Assist hiring managers/recruiters in inquiries with candidates and vendors
- Communicate effectively with HR teams, vendors, hiring managers and candidates
- Review and address a ticketing system to complete requests
Supporting Training:
- Co-lead training presentations to support new recruiters during onboarding
- Support revision of training materials and documentation
- Provide ongoing support and guidance to team members
Compliance and Data Protection:
- Ensure compliance with data protection regulations and company policies
- Safeguard sensitive information and maintain confidentiality in all HR-related matters
- Collaborate with legal and compliance teams to stay updated on relevant regulations and policies
Process Improvement:
- Actively collaborate on process improvements for ongoing efficiency
- Identify areas for streamlining workflows, reducing turnaround times, and effectiveness
- React quickly to changing requirements and demands
- Execute complex processes/programs with compliance, quality, and speed
- Use data and metrics to support assumptions and recommendations
- Respond quickly and accurately to escalations
Administrative Support:
- Perform administrative duties, such as data entry, document management, and digital file maintenance
- Ensure meticulous attention to detail in all aspects of HR processes
- Assist in the development and maintenance of HR-related reports using Excel and communications using Word and PowerPoint
Whats Next?
We are seeking talent that is looking to build on their experience and grow within our greater Human Resource team in functions like Talent Acquisition, Benefits, HRIS and Corporate HR.
The Benefits
- Challenging position with a financially stable and reputable company
- Comprehensive benefits package including medical, dental, vision, maternity & life insurance
- 401(k) plan with company match, employee stock purchase plan
- Employee discounts, tuition reimbursement, dependent scholarship awards ?
- Paid Time Off
- Work Environment: Opportunity for hybrid office and home-based working arrangements once onboarded and trained. Must currently reside in the Atlanta metro area.
Why Rollins?
Rollins, Inc., is a global consumer and commercial service company who provides accurate, comprehensive, and efficient pest management services for both residential and commercial customers. The Pest Management industry is $20B and growing and provides services and protection against termite damage, rodents, and insects to more than 2M customers in the US alone. Rollins is headquartered in Atlanta, GA and has over 800 locations worldwide, 20,000 employees and reaches over $3B Revenues annually (NYSE: ROL).
The core business is operated through our wholly owned subsidiaries, the largest companies include Orkin US, HomeTeam Pest Defense, Clark Pest Control, Orkin Canada, Western Pest Services, Northwest Exterminating and TruTech Wildlife.
The mission of Rollins is to empower our brands to focus on best serving their employees and customers.
Also, we are proud of our effort around diversity, equity, and inclusion. Learn more here.
Voted Top Workplaces 7 years in a row by The Atlanta Journal-Constitution! And now we are recognized as a National Top Workplace.
Qualifications:
The Experience You Will Bring (Minimum Requirements):
- Associate or Bachelor's degree in Human Resources or Business; however, a combination of education and relevant work experience will be considered
- 3 years of work experience in the areas of: Human Resources, Customer Service, and Operations. May consider a combination of education and experience
- Strong working knowledge and experience with the Microsoft Office suite
- Professional written and verbal communication skills
- Customer service mindset and strong follow-through
- Demonstrate honesty, integrity and willingness to learn
- Ability to keep organized with a keen eye for detail in a high-volume environment
- Familiarity with HRIS and ATS systems; UKG (formerly known as UltiPro) and iCIMS ATS is a plus
- Experience communicating with external vendor partners effectively
- Ability to manage multiple tasks simultaneously and meet deadlines all while thriving in a fast-paced environment
- Ability to collaborate effectively with cross-functional teams
- Willingness to support colleagues and contribute to a positive work environment
Physical Demands / Working Environment:
- We require the ability to pass a drug screen and background checks. Candidates must have the ability to perform the requirements of the job with or without accommodations.
- Candidate must reside or willing to relocate to the metro Atlanta area to commute on a hybrid basis after training.
Are you ready to take your CAREER to the next level?
Apply in minutes with a resume even from your mobile device!
Rollins, Inc. is an Equal Opportunity / Protected Veterans / Individuals with Disabilities Employer