HR Service Center Specialist
: Job Details :

When you join Suburban Propane, you become a part of a fast-paced and dynamic company that has been serving its employees and customers for over 90 years.

As a Human Resources Service Center Specialist, you will responsible for Human Resources, Payroll and Benefit related task processing alongwith managing escalated cases from employees regarding various Human Resources areas. The HR Service Center (HRSC) Specialist should have a broad subject matter expertise in the areas of human resources with a concentration in benefits - health & welfare benefits, 401k and cash balance/pension. Also familiarity of the Federal Motor Carrier Safety Administration (FMSCA) and Department of Transportation (DOT) regulations is a plus. The HRSC Specialist will also support the daily activities of the Human Resources Service Center (HRSC).

If you are driven with a collaborative work style and have a passion for working with people, then we invite you to apply to join our growing team and be a part of our next 90 years.

• Research issues, interpret legislation, company policies, procedures, plan documents, contracts and related documentation and apply critical thinking and problem solving skills in order to ensure the best solution is found for each situation. Utilize knowledge of federal, state and local employment laws, as well as, Federal Motor Carrier Regulations (FMSCA), Uniformed Services Employment and Reemployment (USERRA), Health Insurance Portability and Accountability Act (HIPAA), Employee Retirement Income Security Act (ERISA), Consolidated Omnibus Budget Reconciliation Act (COBRA), Cafeteria Plans, Family and Medical Leave Act (FMLA) and Americans with Disabilities Act (ADA).
• Communicate and liaise with appropriate employees, managers and third parties while researching and resolving employee HR and benefit issues. Draft legally sound communications as needed.
• Act as HR subject matter expert for multiple Company benefit plans and HR administration. Including (but not limited to): all health and welfare plans, open enrollment, leaves of absence, service awards, Qualified Domestic Relations Orders (QDROs) and Qualified Medical Child Support Orders (QMCSOs), 401(k) plan, and company pension plan. Protect the Company by always maintaining a high level of confidentiality.
• Responsible for daily phone coverage and utilize the HRSC case management system and other tools to actively manage caseload in accordance with team production goals and established quality standards.
• Run various interfaces, queries and reports to transfer data to vendors or share information with management. Assist in testing of upgrades to PeopleSoft, vendor interfaces, etc., as needed.
• Perform special projects as necessary, conducting applicable research and organizing information.

Why Suburban Propane? Suburban Propane takes pride in serving our employees and does so by offering competitive pay with incentive potential and a comprehensive benefits package including, but not limited to, medical, dental, vision, disability, life insurance, HSA and FSAs, paid vacation, personal and sick pay, tuition assistance, online learning opportunities and training, and a 401(k) with company match and immediate vesting.

For a full list of our benefit offerings please visit

• High School diploma or GED
• Minimum of 3 years' experience in Human Resources; knowledge of federal, state and local employment laws, Federal Motor Carrier regulations, HIPAA, COBRA, ERISA, Cafeteria Plans, USERRA, FMLA and ADA, as well as experience handling benefits, retirement plans and leaves of absence is preferred. Understands basic office protocol and demonstrates clear communication skills
• Has prior experience with Human Resources/Payroll systems. Some experience with case management technologies is a plus. Strong working knowledge of Microsoft Office products like Outlook, Word and Excel. Understands basic office protocol and demonstrates strong communication skills. HRIS/ PeopleSoft experience a plus.

As part of our pre-employment hiring process, background checks and drug screens are performed.

Headquartered in Whippany, New Jersey, Suburban Propane Partners, L.P. (NYSE:SPH) is a nationwide marketer and distributor of a diverse array of products to meet the energy needs of our customers, specializing in fuel oil and refined fuels, as well as the marketing of propane, natural gas and electricity in deregulated markets. With over 3,000 employees, Suburban Propane maintains business operations in 41 states, providing prompt, reliable service to over one million residential, commercial, industrial and agricultural customers.

All applicants for employment shall be considered without regard to race, religion, color, creed, national origin, ancestry, age, gender, sex, pregnancy, sexual orientation, gender identity, gender expression, marital status, physical or mental disability, medical condition, genetic information, military or veteran status, or any other classification protected by law.