HR Service Desk Analyst
: Job Details :

HR SERVICE DESK ANALYST

Seattle, WA (HYBRID)

23261

At Wimmer Solutions, we believe care creates community. We work smart; we have built a reputation for results-oriented, innovative, business and technology solutions that help companies execute on their strategic initiatives. We have fun; we love our work. We are positive, kind, and hungry to learn. We give big; we aim to make a real impact on the causes that affect the communities we serve and build strong relationships with the dedicated volunteers and nonprofit organizations working to address them.

We are all about people and community. Since 2002, we have offered technology staffing and managed services for the greater Seattle area and throughout the United States. We focus on getting to know our clients and candidates to create lasting partnerships and ensure success.

Our client is looking for an HR Service Desk Analyst who will play a pivotal role in analyzing and developing solutions to complex HR Service Desk processes and/or issues impacting data integrity and/or quality assurance. You will lead the integration of new services in the HR Service Desk, including analysis, design, requirements, UAT testing, documentation and delivery of training/support materials.

WHAT YOU GET TO DO

• Generate/maintain HR Service Desk content and process documentation.
• Maintain HR Service Desk performance analytics (via Power BI).
• Execute higher complexity US and Canadian benefits administration as needed.
• Provide leadership and expert-level analysis/resolution to projects associated with reaching departmental goals, changes in law, policies and/or company initiatives within the HR Service Desk team.

WHAT YOU BRING

• Bachelors Degree or equivalent combination of work experience
• 5+ years experience day-to-day administration within HRIS system, including benefits administration and testing configuration changes
• 5+ years Project Management experience
• Advanced level Excel, proficient with all other Office Applications
• Analytical, strong problem solver
• Power BI experience (Preferred)
• PeopleSoft Benefits Administration experience (Preferred)
• Canadian HR experience (e.g. Benefits, Compliance, etc.) (Preferred)

Must be able to work for a US based company without requiring visa sponsorship.

COMPENSATION AND BENEFITS

• Hourly rate is between $30/hr to $37/hr based on experience and qualifications, as well as geographical market and business considerations.

Your well-being is important to Wimmer Solutions. All regular, full-time employees working a minimum of 30 hours per week are eligible to participate in the benefits plan. Outside of offering excellent medical, dental, and vision benefits, we also offer the following:

• Paid time off and holidays
• 401k & company match
• Flexible Health Care, Dependent Care, and Commuter Spending Accounts
• Employee Assistance Program
• Life & Accidental Death and Dismemberment Insurance
• Short and Long-Term Disability
• Payroll advance program, Charitable donation match, Athletic event sponsorship
• Referral reward program, and more...

MORE ABOUT WIMMER SOLUTIONS

Wimmer Solutions is proud to be an equal-opportunity employer. All applicants will be considered for employment regardless of race, color, religion or belief, age, gender identity, sexual orientation, national origin, parental status, veteran, or disability status. Wimmer Solutions is committed to achieving a diverse employee network through all aspects of the hiring process and we welcome all applicants.

If you are passionate about what you do and want to join a diverse team dedicated to diversity, equity, and inclusion in the workplace, we would love to hear from you. Get the job you have always wanted. You will join a broad team of professionals who are energized about their careers as well as their community. For more career opportunities or to refer a friend, please visit and talk to a recruiter today.