Company DescriptionFor nearly 70 years, MasterBrand has been shaping the places where people come together, enriching lives and creating meaningful memories for our customers. That, combined with our stylish products, expansive dealer and retail network, and dedicated associates, has helped make us the number one North American residential cabinet business. Our unique culture of continuous improvement is based on trusting the tools, empowering the team and moving forward, and is kept alive by our more than 14,000 associates across 20 plus manufacturing facility and offices. Visit www.masterbrand.com to learn more and join us in building great experiences together!Job DescriptionThe HR Services Associate plays a vital role in supporting the day-to-day operations of the HR Services and Total Rewards teams. This position provides administrative support, performs data audits, manages associate information updates, and generates reports. Additionally, the HR Services Associate will act as a key resource for the HR team by ensuring efficient internal and external communications and prompt resolution of HR-related tasks.This position will work on-site at our Jasper, Indiana office 3 days a week.Responsibilities:
- Manage communications for multiple work streams, including physical mail, printing, email, and phone calls.
- Provide administrative support of various benefits and retirement programs including medical, dental, prescription, life insurance, 401(k), and disability.
- Respond to support agency inquiries, upload Medical Support Orders and Wage Garnishments to appropriate third-party vendors, etc.
- Conduct data audits, investigate and resolve discrepancies.
- Support the billing process with total rewards vendors, including vendor setup and timely invoice processing for payment.
- Provide rotating support for the front desk at the Jasper regional office.
- Cover the payroll hotline during peak times.
- Coordinate and schedule meetings as needed, including monthly benefits orientation.
- Monitor activity on Corporation Service Company (CSC) portal.
- Respond and track Verification of Employment (VOE) requests.
- Manage digital recordkeeping.
- Support a variety of other administrative tasks and projects as needed.
Qualifications
- Strong organization and time management skills
- Self-motivated and able to work independently and collaboratively within a team.
- Excellent communication skills with a high sense of confidentiality
- Detail oriented with strong skills in Microsoft Excel and other software and systems
- Ability to multi-task and prioritize work
- A high school diploma or equivalent with 2-4 years of relevant experience or a bachelor's degree in a business-related field preferred with at least one year of relevant experience.
- Experience managing routine to complex inquiries
Additional InformationEqual Employment OpportunityMasterBrand Cabinets LLC is an equal opportunity employer. MasterBrand Cabinets LLC's policy is not to discriminate against any applicant or employee based on race, color, religion, sex, gender identity or expression, national origin, ancestry, age, disability/handicap status, marital status, military status, sexual orientation, genetic history or information, or any other basis protected by federal, state or local laws. MasterBrand Cabinets LLC also prohibits harassment of applicants or employees based on any of these protected categories. It is also MasterBrand Cabinets LLC's policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.Reasonable AccommodationsMasterBrand Cabinets LLC is committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and wish to discuss potential accommodations related to applying for employment, please contact us at ...@masterbrand.com.