Salary: $33.62 - $40.87 Hourly Location : Santa Rosa, CA Job Type: Part-Time Job Number: 24/10-7803-OPT Department: Human Resources Department (HRD) Opening Date: 10/31/2024 Closing Date: 11/20/2024 11:59 PM Pacific Bargaining Unit: 51 Position InformationCalling all detail-oriented and talented team players. If you're passionate about supporting others and thrive in a collaborative environment, join our Disability Management Unit as an HR Technician!Starting salary up to $40.87/hour and a competitive total compensation package!* This is an onsite, 20-hour-per-week position, and there are two schedule options you can choose from:
- Option 1. A set Monday through Friday, 4 hours per day that are scheduled between 10 am and 5 pm. OR
- Option 2. A set Monday, Wednesday, and Friday schedule during which the hours per day are scheduled between 9 am and 5 pm.
What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to flexible work arrangements and excellent benefits* including:
- Salary Advancement - A salary increase after 1,040 hours for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range
- Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year
- County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options
- Staff Development/Wellness Pay - Annual benefit allowances of up to $625 and ongoing education/training opportunities
- Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits
- Retirement - A pension fully integrated with Social Security
- Paid Parental Leave - May be eligible for up to 4 weeks (160 hours) after 12 months of County employment
- Student Loan Debt Relief - County employees may be eligible for through the U.S. Department of Education
Join Our Team The Human Resources Department (County HR) is a team of 60+ employees who provide human resources and risk management services to 32 agencies, departments, and special districts that employ 4,700+ positions. These diverse services include benefits, classification plan management, recruitment and examination, countywide training, employee and labor relations, equal employment opportunity, HR information systems, occupational health and safety, risk management, and workplace violence prevention. Our mission is to be a trusted partner, providing our clients with HR services that work to effectively recruit, develop, and retain an outstanding workforce committed to providing quality public service. We value customer service, collaboration, professionalism, consistency, proactive planning, flexibility, and innovative problem-solving. County HR is committed to creating a diverse, equitable, and inclusive workplace, where individuals from all backgrounds are welcomed, supported, and empowered to reach their full potential. An integral part of the HR team, our Disability Management (DM) Unit oversees the administration of leaves of absence (catastrophic, medical, military, occupational/non-occupational, short/long-term, etc.), reasonable accommodations, job-related medical screening tests, and Job Demands Analysis. They also are responsible for temporary transitional duty assignments, the County's self-insured workers' compensation and long-term disability programs, and reporting statistical claims. When you join our team, you will work alongside a full-time Technician, three Analysts, and the Disability Programs Manager, and be responsible for:
- Reviewing and entering medical notes and leave paperwork into Claims Management Software
- Processing Workers' Compensation Claims paperwork
- Assisting DM and Workers' Compensation Analysts with case management by conducting research and preparing documentation
- Running reports, interpreting data, and recommending actions to Analysts and Managers
- Archiving old employee medical files and ensuring the integrity of paperless data
What You Bring As the next member of our team and the ideal candidate, you demonstrate that you are detail-oriented and can prioritize and change direction as needed while remaining focused on accuracy, consistency, and meeting deadlines. You can complete routine assignments but are also intellectually curious and enjoy working on projects and initiatives, as time allows. Additionally, you can maintain confidentiality in a highly sensitive environment, and you:
- Are a team player who brings value to the team through your experiences and contributions
- Have excellent customer service skills and can professionally interact with individuals at all levels of the organization
- Are a straightforward, clear, and concise communicator, both verbally and in writing
- Have effective computer skills and can quickly learn to use new programs quickly
- Are empathetic and compassionate while working within the confines of policies, laws, regulations, and frameworks
Additionally, a sense of humor is a must! This is a serious position, and while the HR topics we work with are confidential and support integral services, we truly find opportunities and reasons to enjoy our time together. Prior experience with workers' compensation, reasonable accommodation, and employee leaves of absence such as the Family Medical Leave Act (FMLA), California Family Rights Act (CFRA), California Pregnancy Disability Leave (CPDL), or other areas related to absence management would be beneficial but are not required. Intermediate-level Excel skills (pivot tables, formulas, vlookup, etc.), or basic Excel skills with the ability to quickly advance your learning to the intermediate level through training is also desirable. We are interested in finding the best candidate for this position and will consider any equivalent combination of knowledge, skills, abilities, experience, education, and training to meet the minimum qualifications, as described below. If you are interested in applying, we encourage you to think broadly about your background and transferable skill set and how they set you up to be the best candidate for this position. We are recruiting for a part-time (20 hours per week) HR Technician position in County HR. This employment list may also be used to fill part-time or extra-help (temporary) positions as they occur during the active status of the list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. The Civil Service title of the position is Human Resources Technician. *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the and our APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED.Minimum QualificationsEducation and Experience: Any combination of education, training, and experience which would likely provide the required knowledge and abilities listed. Normally, academic course work in human resources administration, public administration, business administration, management, accounting, political science, economics, statistics, English composition, psychology or closely related courses and one year of full-time experience performing varied and complex clerical work, related to human resources, including explaining policies to the general public and/or internal customers. License: Possession of a valid driver's license at the appropriate level including special endorsements, as required by the State of California, may be required depending upon assignment to perform the essential job functions of the position. Knowledge, Skills, and AbilitiesKnowledge of: basic human resources principles and procedures; personnel and payroll records and documentation; arithmetic (addition, subtraction, multiplication, division, decimals, percentages, fractions), administrative techniques and principles of organization; techniques and practices of research methodology, data collection, and preliminary analysis; report writing; application and use of basic statistics; interview techniques sufficient to obtain information related to employment; written and oral communications, including language mechanics, syntax and English composition; modern office methods and procedures; database, spreadsheet, word processing applications, and presentation software, including basic methods of graphic presentations. Ability to: read, understand, and explain human resources policies, procedures, and rules; communicate clearly and effectively in front of groups and on a one-on-one basis; learn effective interviewing techniques; exercise good judgment; collect, compile and analyze qualitative and quantitative data; understand and explain laws, regulations and policies governing program operations; communicate effectively orally and in writing; establish and maintain effective working relationships with management, employees, clients, and the public; organize and prioritize work assignments; use and understand common database, spreadsheet and word processing applications; learn specialized computer applications. Selection Procedure & Some Helpful Tips When Applying
- Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process.
- You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions.
- You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately.
- Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification.
Please visit to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions may be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state, See Resume or See Application may be considered insufficient and therefore may not be scored. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%) will be conducted to evaluate each applicant's application and supplemental questionnaire for satisfaction of minimum qualifications (pass/not pass); and for educational coursework, training, experience, knowledge, and abilities which relate to this position. Each applicant will be evaluated based on the following criteria:
- Relevance of work history, related experience, and achieved level of education and/or training as described in the application and responses to the supplemental questions.
Candidates demonstrating possession of the minimum qualifications will be placed on an employment list in order of most qualified to least qualified based on the achieved score received in the Application & Supplemental Questionnaire Appraisal Examination which evaluates the education, training, experience, skills, knowledge, abilities, and other qualifications that you demonstrate in your application and/or response to the supplemental questionnaire. Please be aware that resumes and cover letters are not typically evaluated in the Application & Supplemental Questionnaire Appraisal Examination. Scores may be adjusted based on such factors as the number of candidates, anticipated vacancies, past practice, and natural breaks in the scores achieved by this group of candidates. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the to determine the requirements for this position. HOW TO APPLY Applications are accepted online at Paper applications may be submitted by person, fax (707-###-####), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: CG HR Technician: EV IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: GENERAL* These are some of the excellent benefits the County offers: Paid Time Off: Competitive vacation and sick leave accruals; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan: Choose from nine health plans (three HMOs, three deductible HMOs, and three HSA-qualifying plans) with a generous County contribution to the premium (the contribution amount varies by bargaining unit). For more information, please see the appropriate MOU. Retirement: Fully integrated with Social Security. For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit IRS 457 Plan: Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical: County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Student Loan Debt Relief: County employees may be eligible for through the U.S. Department of Education. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) ###-####. Additional details about benefit and compensation packages can be found in the MOUs located at For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to or, contact the Human Resources' Risk Management-Benefits Office at or (707) ###-####. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. 01 This eligible list may be used for future bilingual (English/Spanish) positions. Please indicate if you are interested in bilingual positions, and your level of proficiency.
- Yes, I have basic (conversational) English/Spanish bilingual skills
- Yes, I have fluent (reading, writing, and conversational) English/Spanish bilingual skills
- No, I do not have English/Spanish bilingual skills, and/or I do not wish to be considered for a bilingual position
02 Please indicate if you would also be interested in future part-time or extra-help (temporary, intermittent, or seasonal employment) positions should they become available. Check all that apply.
- I would also like to be considered for future extra-help positions
- I am only interested in part-time positions
03 How did you first learn about this opportunity?
- Careers in Government
- College or University
- County of Sonoma Human Resources Office
- Craigslist
- DiversityJobs
- Employee of Sonoma County
- Facebook
- Glassdoor
- GovernmentJobs.com
- Handshake
- Indeed
- Instagram
- Job Fair
- La Voz
- Latino Service Providers
- LinkedIn
- Los Cien
- Professional Association of Sonoma County (PASCO) HR
- Press Democrat
- sonoma-county.org/www.yourpath2sonomacounty.org
- Start Here!
- X (Twitter)
- Veterans Services Office
- Women's Organization or Group
- Other Internet Site
- Other Publication
04 For this question and all subsequent questions please provide sufficient information to allow for a thorough evaluation of your qualifications. Responses to supplemental questions will be scored using specific criteria and may be reviewed by hiring managers. Please describe your related training, education, and one or more years of experience performing varied and complex human resources clerical work. Highlight responsibilities involving explaining policies and procedures to internal and/or external clients.
- For each position you mention, include your job title(s), employer's name, dates of employment (mm/yy - mm/yy), and a description of your primary responsibilities
- Highlight the relevant training, certification, coursework, etc. that you have completed
05 Please describe your experience meeting deadlines and supporting a professional team in a fast-paced work environment. What tools did you use to perform and balance priorities and highlight any experience you may have related to leaves and/or workers' compensation claims. 06 Please describe your experience:
- Entering complex information into a database (include the name of the systems/software used)
- Obtaining or correcting missing or incomplete data
- Tracking information from multiple sources
- Ensuring data is complete, accurate, and consistent
Required Question