HR Training Specialist
: Job Details :

ONLY PINELLAS COUNTY GOVERNMENT PERMANENT & PROBATIONARY EMPLOYEES WITHIN THE TAX COLLECTOR OFFICE MAY APPLYA Training Specialist does specialized work performing various subject matter training, instruction, implementation, and coordination of a variety of activities associated with Pinellas County Tax Collector's Office (PCTCO) training programs; ensures the proper training of the technical activities of the organization in accordance with Florida Statutes, County ordinances, Department of Revenue (DOR), or Department of Highway Safety & Motor Vehicles (DHSMV) Rules and Regulations; determines training needs; plans, organizes, and develops training materials, courses, and programs relating to the highly specialized, technical, or clerical activities of Driver Licensing, Motor Vehicle Titling and Registration, and Ad Valorem Tax Collection; may write or assist in writing articles for news media, newsletters, professional publications, and presentations, and for television presentations; maintains comprehensive records and prepares correspondence and reports related to training activities and organizational business measures; coordinates and implements programs with outside agencies and requires considerable technical expertise in the laws, procedures, and practices of the PCTCO.What Would You Do?* Supports a specialized area by researching changes in laws, analyzing how the changes affect the current procedures, developing and updating course curriculum as needed, and instructing staff on the new laws, procedures, and policies.* Develops, implements, and revises education programs in specialized areas of various PCTCO program areas.* Assists in the coordination and training of various programs, presents educational programs to the organization and the general public (dealers), and instructs external forms seminars for external customers in Motor Vehicle, Towing and Storage, Mobile Home, and Vessel dealers.* Develops and implements customer services, new hires, specialized cross training, and continuous work-related learning programs.* Instructs participants in working individually and together in teams to complete skill-development work projects, dressing for the interview, and improving work attitude and skills.* Trains employees and external customers in various department operations, in tag/title operations, provides onsite-skills-enhancement training, participates in training task forces, and improves and updates training materials to reflect changes in office policies, DMV Procedures, and Florida Statutes.* Evaluates, reviews, and maintains employee performance and attendance records.* Instructs technical classes, soft-skill classes, along with various leadership development classes.* Performs background duties to assist with annual CARES Day event day to include presentations and signage, participates in delivering presentations, and coordinates engaging and motivational activities for staff.* Monitors emails from internal administrative staff for PCTCO Updates, PartnerNet for State updates, and D.O.R., FWC, FLHSMV websites and taxcollect.com for changes, deploys updates to staff to specify important changes to legislation, and modernizes curriculum to reflect constant changes.* Prepares and submits various training processes and information on a monthly basis to assist staff with a more effective, efficient process.* Assists with pre-class and post-class mentoring processes in field offices.* Creates, evaluates, revises, and improves the pre- and post-mentoring training checklist to ensure the progress of staff members.* Supports staff on customized training requests or plans.* Develops, maintains, and improves the PCTCO Course Catalog, which outlines all the training courses available to staff, pre-requisites, course summaries, and other pertinent information in accordance with curriculum.* Researches and develops new curriculum as needed.* Assists with facilitating the New Hire Orientation, in addition to keeping the presentations current.* Updates classroom training rosters to ensure that management has access to most current information.* Prepares course schedules for the organizational training calendar and ensures all organizational needs are taken into consideration when planning the upcoming schedules.* Maintains training room equipment and updates training computer passwords on a quarterly basis.* Coordinates requests for external partners to use PCTCO training rooms.* Facilitates all requests for the PCTC vehicle and updates the vehicle request calendar as needed.* Maintains all of the PCTCO training toolboxes within SharePoint.* Assists with the logistics of coalition meetings hosted by PCTCO and attends various coalition meetings and other self-development programs.* Performs other related job duties as assigned.What Do You Need To Have?* 3 years of conducting employee training or specialized subject matter education programs in a related field; or* Associate's degree and 1 year of experience as described above; or* An equivalent combination of education, training, and/or experience.* Successful completion of PCTC Leadership Development Program (LDP).* Possession and maintenance of a valid State of Florida Driver's License or Commercial Driver's License upon hire with eligibility based upon evaluation of a Motor Vehicle Record (MVR) driving report.* Assignment to work a variety of work schedules including compulsory work periods in special, emergency, and/or disaster situations.* Must apply for and maintain FRVIS/FDLIS Access Authorization per Florida Department of Highway Safety Motor Vehicles Procedure TL-57 and RS-64.Highly Desirable* 3 or more years' experience providing in-house training at the Pinellas County Tax Collector.Our Benefits Rank Among The Top In The Area* We are proud to offer our employees an excellent benefits package. See our Benefits Handbook.* Looking for a strong retirement? We have you covered as members of the Florida Retirement System (FRS) with investment and pension options.* We have deferred compensation programs, wellness centers, and tuition reimbursement to name a few perks. Check out what we offer!Want to Learn More?Please review the full classification description with the Physical/Mental Demands, Working Conditions, and Knowledge, Skills, and Abilities at the below link.HR Tax Collectors Training Specialist