Role Overview:Human Resources Information System (HRIS) Manager will be accountable for the assessment, implementation, business partnership, and ongoing production support of ADP's Management system. This role will be responsible for understanding our business needs and recommending best practices related to ADP Management System. The role will also include application oversight, execution of any system-related projects, and 24 x 7 (where applicable) to support and triage.Responsibilities:
- Manage day-to-day system and operations issues, system troubleshooting, manage severity assignments and set priorities for resolution
- Serve as the Subject Matter Expert (SME) or Super User and has deep working knowledge and technical expertise with ADP HR, TA, Talent, Learning, Benefits, Recruiting, and Compensation, Payroll, etc. This role works heavily with all ADP applications and modules, configuration development, along with reporting, and dashboards.
- Develop and maintain documentation and train stakeholders on user procedures, process maps, guidelines, and policies as needed. Evaluate, communicate, and coordinate the technical impacts of ADP configuration decisions
- System Administration: Perform ADP administrative functions including business process and tenant configuration. Work with various internal HR partners to further build out other functions in the system. Monitor and troubleshoot integrations that involving HR data
- Report Writer & Owner: Create, maintain, and process standard and custom ad-hoc reports and dashboards, to meet business needs
- Security Administrator: Maintain the roles (for all business functional areas; not just HR) related to security groups within our IT functional guidelines; this includes working with functional areas to assign roles to new employees, as well as re-assign roles for terminated employees
- Organization Partner: Open/edit Cost Centers and Locations, working in partnership with the Finance team. Administer reorganizations of the Supervisory Organization structure as needed. Act as liaison and subject matter expert between HR, IT, Payroll, Finance, and other functions
- ADP Release Management: Work with the IT team to oversee and communicate new ADP releases as needed and ensure expected system operations across upgrades
- Acquisition Support: Lead integration and data conversion efforts for any acquisitions as needed.
- Perform regular HR data audits within ADP's Lyric system to ensure data integrity. Ensure data privacy compliance and standards
- Manage a team of direct reports
- Handle other duties as assigned based on business needs
Qualifications:
- Bachelor's degree in HRIS management or related field
- 5+ years of HRIS administration and/or configuration experience required; Experience supporting HCM systems preferred
- Advanced experience and understanding of HCM processes and procedures, including HR, Talent, Learning, Benefits, Recruiting, and Compensation, Payroll, etc.
- Strong project management experience, especially with gathering requirements, architecting system configuration, leading testing, and implementation
- Ability to work through complex issues and challenges and present business stakeholders with clear options for solutioning
- Knows what good looks like for new HRIS system implementation and system maintenance
Competencies - Knowledge, Skills And Abilities
- Ability to prioritize in a fast-moving environment
- Strong written and verbal communication Skills
- Strong teamwork & collaboration skills
- Strong interpersonal skills; strong ability to influence and convince
- Strong customer services skills with proven ability to provide quality support to internal & external customers
- Strong analytical thinking skills and math skills - able to understand and accurately present numbers.
- Self-Management skills; ability to work independently; ability to work under pressure; ability to manage deadlines
- Ability to accept & act on constructive feedback
- Strong computer skills in Microsoft Office Word, Excel, Outlook, and PowerPoint
- Strong personal integrity due to exposure to a wide array of personal information.
Physical Requirements:
- Prolonged periods of sitting at a desk and working on a computer.
- Must be able to lift 15 pounds at times.