Location: Kansas City,MO, USA
Job Description
POSITION SUMMARY:
At Helzberg Diamonds the Human Resources Field Manager serves as a business partner to Store Operations management for assigned Division(s) to assist and provide advice on a variety of human resources issues to include: talent acquisition, associate relations, talent development, performance management, human resources policy, employment laws and training to ensure efficient and effective service delivery.
PRINCIPAL ACCOUNTABILITIES:
* Manage the recruiting function for assigned division(s) within Store Operations. This will include development of a cost-effective and efficient recruiting strategy appropriate for the position and location; screening potential applicants; conducting in-field interviews; and making hiring recommendations.
* Provide general advice and counsel to Regional/Store Managers and associates concerning associate relations issues and human resource policies.
* Provide guidance and input to Regional/Store Managers in the area of performance management (performance appraisals/monthly grids) and identify high potential managers for development purposes.
* Prepare and facilitate human resource training at divisional/regional meetings or as needed.
* Participate in and facilitate annual leadership development programs.
* Establish and maintain professional working relationships with Regional Managers within assigned Division(s) to ensure effective communication of human resource needs and available resources and develop a proactive approach to human resource issues.
* Regularly review and analyze data and reports to identify trends in the areas of recruiting, associate relations, and performance management. Make related recommendations to the Human Resources management team, and/or Store Operations DVP to address areas of opportunity.
* Review current human resource policies and procedures and make recommendations to effect continual improvements in efficiency of the Human Resource Department and the service delivery to the field.
QUALIFICATIONS:
* Bachelor's degree in Business, Human Resources or related field and at least five years of Human Resource experience.
* Experience with a variety of recruiting methods, to include social media recruiting and strong interviewing skills required.
* Ability to travel overnight up to 15% of time is required.
* Experience working in multiple human resource disciplines is preferred.
* SPHR/PHR or SHRM-SCP/SHRM-CP designation strongly preferred.
* Prefer experience providing HR services to remote, multi-location client group (ideally in retail).
* Strong working knowledge of state/federal labor laws and regulations - FMLA, ADA, FLSA, Title VII.
* Experience conducting investigations and preparing responses to EEOC and other legal inquiries.
* Strong strategic problem-solving, facilitation and business communication skills.
* Ability to communicate and work effectively with all levels in the organization.
* Hybrid schedule with predictable onsite attendance required three or more days per week to perform essential functions involving interactive behaviors with co-workers and managers, operation or manipulation of equipment and/or materials located only on site, and direct interaction with internal and/or external customers.
COMPETENCIES:
Analytical Thinking, Customer Service Orientation, Integrity, Teamwork and Cooperation