DHR Health - US:TX:Edinburg - DaysSummary:
MISSION STATEMENT: Our Mission is to improve the well-being of those we serve with a commitment to excellence: every patient, every encounter, every time.
VISION: Our Vision is to create a world-class health system to advance medicine and increase access for the communities we serve by empowering caregivers to heal through compassion, knowledge, innovation, integrated care and excellence.
POSITION SUMMARY:Provides administrative support to Human Resources functions such as forms processing, correspondence, report generation, record keeping, data entry, file maintenance, and HRIS data entry. Functions as a resource for the organization. Ensures HR programs are administered in accordance with federal and state regulations and program and policy provisions are followed. Performs other HR administrative duties as assigned.
POSITION EDUCATION/ QUALIFICATIONS: - High School Diploma/GED required
- Excellent customer service skills
- Excellent verbal and written communication required
- Bilingual: English/Spanish fluency required
- Must be able to multi-task, and work with minimal supervision
- Minimum of one (1) year office experience preferred
- Prior HR experience preferred
JOB KNOWLEDGE/EXPERIENCE: - Requires reasoning ability, good independent judgment and a high degree of competency.
- Able to respond to general internal and external customer needs independently.
- Requires good communication and organizational skills, and the ability to work with frequent interruptions.
- Critical thinking and problem-solving skills are required.
- Must have computer skills and the ability to learn HRIS; must be able to navigate time and attendance systems.
- Must be proficient in Microsoft Word, Excel and PowerPoint.
Good punctuation, spelling, grammar, and attention to detail are required. Strong interpersonal skills essential. Responsibilities:
POSITION RESPONSIBILITES: • Answers the telephone and assists customers and employees with any questions. • Assist with onboarding of staff and other personnel • Resolves first-level employee complaints, referring difficult or complex complaints to HR Business Partners or the Human Resources Director. • Supports Employee and Community Engagement functions with various administrative items such as drafting communications or following up on stakeholders for events. • Supports Organizational Development in providing administrative support for training sessions such as drafting sign in sheets, reserving training rooms and other related items. • Support the Recruitment Team in preparing paperwork related to candidates such as Reference Checks or scheduling interviews. • Additionally, this role will support the Recruitment Team with hiring events as well as welcoming new hires for New Employee Orientation. • Other duties as assigned.
LINES OF REPSONSIBILITES: (Chain-of-command) Director of Human Resources → 2. Chief Ambulatory Officer Other information:
CUSTOMER SERVICE: Provide excellent customer service to all DHR customers. All employees are required to attend the DHR C.A.R.E.S program which outlines the Customer Service Principals including: Commitment, Accountability, Respect, Excellence and Service.
AGE SPECIFIC:Employees must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patients served in his/her assigned unit. The individual must demonstrate knowledge of principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirement relative to his or her age.
AMERICANS WITH DISABILITIES ACT: (ADA): A.
Essential Duties: Indicated by bold print within performance standards, preceding individual numbered criteria.
The following table provides physical requirements that will be associated with, but not limited to, this position: Light/moderate lifting up to 20 lbs, from the floor to shoulder height. YesKneelingYesMust be able to assist other employees with lifting more than 20 lbs.YesWalkingYesLight/moderate carrying up to 20 lbs.YesStanding/SquattingYesStraight pullingYesSittingYesPulling hand over handYesPushingYesRepeated bendingYesStooping/BendingYesReaching above shoulderYesClimbing StairsYesSimple graspingYesClimbing LaddersNoDual simultaneous graspingYesDepth Perceptions neededYesAbility to seeYesIdentify ColorsYesOperating office equipmentYesTwistingYesOperating mechanical equipmentYesCrawlingNoAbility to read and writeYesAbility to CountYesAbility to hear verbal communication without aidYesOperating Personal VehicleYesAbility to comprehend written/verbal communicationYesOther: Ability to deal with stressYesOSHA CategoryIIIB.
Working Conditions: The individual spends over 95% of his/her time in an air-conditioned environment with varying exposures to noise. There is protection from weather conditions but not necessarily from temperature changes. The position does have low exposure to malodorous, infectious body fluids from patients and some minimal exposure to noxious smells from cleansing agents. C.
Occupational Exposure: This position has minimal to no exposure to blood, body fluids, or tissues and is an OSHA Category III (although situations can be imagined or hypothesized under which anyone, anywhere, might encounter potential exposure to body fluids). Person who performs these duties are not called upon as part of their employment to perform or assist in emergency medical care or first aid or to be potentially exposed in some other way. D.
Aptitudes: HIGH 1 2 3 4 5 6 LOWIntelligence: General learning ability: The ability to catch on or understand instructions and underlying principles. Ability to reason and make judgments.
3 Verbal: Ability to understand meanings of words and ideas associated with them, and to use them effectively. To comprehend language, to understand relationships between words, and to understand meanings of whole sentences and paragraphs. To present information or ideas clearly.
3Numerical: Ability to perform arithmetic operations quickly and accurately.
2Spatial: Ability to comprehend forms in space and understands relationships of plane and solid objects. Frequently described as the ability to visualize objects or two or three dimensions, or to think visually of geometric forms.
2Form Perception: Ability to perceive pertinent details and objects or in pictorial or graphic material to make visual comparisons and discriminations and see slight differences in shapes and shadings of figures and widths and lengths of lines.
3Clerical Perception: Ability to receive pertinent details and verbal or tabular material. To observe differences in copy, to proofread words and numbers, and to avoid perceptual errors in arithmetic computation.
2Motor Coordination: Ability to coordinate eyes and hands to fingers rapidly and accurately in making precise movements with speed. Ability to make a movement response accurately and quickly.
3Finger Dexterity: Ability to move hands easily and skillfully. To work with fingers in placing and turning motions.
3Manual Dexterity: Ability to move hands easily and skillfully. To work with hands in placing and turning motions.
3Eye-Hand-Foot Coordination: Ability to move the hand and foot coordinately with each other in accordance with visual stimuli.
3Color Discrimination: Ability to perceive and respond to similarities or differences in colors, shapes, or other values of the same or different color. To identify a particular color, or to recognize harmonious or contrasting color combinations, or to match color adequately.
3I have read and reviewed my job description with my supervisor or designee and I understand the job I am expected to perform. If applicable ____________ certification will be completed within _________ time frame of hire/transfer date.Employee Signature: Date: Transfer/Hire Date Effective: .