Human Resources Benefits Representative
: Job Details :

Job Opportunities at Texas State University

Required Qualifications: Applicants must specifically address how they meet these required qualifications to meet the requirements of the position.

• High level of professionalism and confidentiality.
• Highly organized and detail oriented.
• Excellent communication and interpersonal skills.
• Experience in customer service related to benefits administration.
• Knowledge of IRS rules, optional retirement program regulations, 457 Plan, state and federal laws, workers' compensation issues, leave issues, employment law, COBRA, insurance and benefits related issues.
• Skill in interacting courteously with employees, providing training to others, establishing rapport and working as a team member, prioritizing workload.
• Ability to update and maintain databases, convey, read, and interpret university policies, procedures and requests, perform intermediate math, multitask.
• Experience with Microsoft applications.
• Analytical and problem-solving skills.
• Ability to build constructive and effective relationships while using diplomacy and tact to find common ground in resolving issues and diffusing high-tension situations comfortably.
• Must be cooperative and approachable, able to gain trust and support to collaborate effectively.

Preferred Qualifications:

• Specialized experience with the administration of Employee Benefit plans, specifically Health & Welfare, Dental, Life, Retirement, and Spending Accounts.
• Knowledge and understanding of Federal and Statutory laws including, but not limited to, ERISA, FLSA, FMLA, COBRA, EEO, ADA, ACA, and HIPAA.

Job Description:

Responsible for providing a variety of Human Resources services according to assigned area under minimum supervision.

Job Summary

The Benefits Representative, under general supervision, provides assistance in the utilization and understanding of benefit plans. Serves as a resource for employee benefits information and processes, which may include new employee orientation, counseling employees and retirees on group insurance or other employee benefit options, assisting with claim issues, entering benefit information into a database, reviewing and resolving benefit reports, and assisting with annual benefit enrollment processes.

Job Duties

• Serves as a resource and assists with new employee orientation (coordinates attendance, follows up on required hiring paperwork, maintains information in the online course, and facilitates Q&A sessions).
• Processes new hire and annual enrollment paperwork.
• Assists employees and retirees in resolving insurance-related benefits issues, correcting data, processing forms, and coding information into a database in accordance with System policies and regulations.
• Reviews daily, weekly, and monthly reports to address errors.
• Assists with resolving claims issues.
• Participates in planning for Annual Enrollment period.
• Assists with drafting benefit communications, offering special programs, and planning benefit fairs.
• Coordinates prior state service verification requests with other State of Texas agencies.
• Performs other duties as assigned.

Additional Information to Applicants:

Job Open Date: 09/19/2024

Job Close Date (posting closes at midnight): 09/26/2024

Open Until Filled: No

Normal Work Days: Monday to Friday

Normal Work Hours Start: 8:00 AM

Normal Work Hours End: 5:00 PM

Posting Notices: You will be required to electronically attach a resume, cover letter, recommendation letter(s), and list of references to your application.

Legal and Required Notices: Texas State University is an Equal Employment Opportunity/Affirmative Action Employer.Experience, qualification, and soft skills, have you got everything required to succeed in this opportunity Find out below.Employment with Texas State University is contingent upon the outcome of record checks and verifications including, but not limited to, criminal history, driving records, education records, employment verifications, reference checks, and employment eligibility verifications.

Why work @ Texas State?

• Amazing health insurance: various coverage options starting your first day of employment for full-time employees with Texas State paying 100% of the employee premium and 50% for your dependents!• Generous paid time off: vacation, holidays, sick days and many more!• Excellent work-life balance resources: mother and family-friendly resources in addition to a comprehensive FREE wellness program.• Great training and development opportunities: choose from a variety of classroom and online course offerings, learning resources, certifications, and employee educational support programs.• An inclusive Bobcat community: join our many social networks offered on and off-campus.• Retirement peace of mind: TRS pension, retirement plans and voluntary saving options with generous employer contributions.

By joining the Texas State Bobcat team, you'll be a part of one of the most beautiful, diverse, and growing universities in the nation.

Required fields are indicated with an asterisk (*).

#J-18808-Ljbffr