Human Resources Coordinator
: Job Details :

Pay: $24 per hourAt Great Wolf, the Human Resources Coordinator is responsible for supporting the HR function in order to support and grow our most important asset - our Pack. In this role you will partner with HR leadership to ensure the HR function helps drive success and supports successful execution of Great Wolf Lodge business goals.Essential Duties & Responsibilities* Greets employees and handles daily questions and requests in a timely manner both in person and by phone or email.* Ensures timely communication with employees, leadership and across departments to support the operation and positive service-focused culture.* Leads all front line recruiting & onboarding for Lodge at the direction of HRM and HRD.* Partners with HRD and HRM to handle FAQ's of the Pack related to benefits, pack perks, and other HR related topics.* Listens to pack questions or concerns and escalates to HRM or HRD as necessary.* Conducts training to effectively onboard new Pack and new leaders to include Wolfology and Create the Moment for new hires.* Supports training and development programs for frontline Pack and coordinates completion of online training on Great Wolf University.* Owns day to day reporting, administrative duties and processing information for the HR department.* Participates in organizing pack celebrations and promotes pack recognition.* Communicates information and ideas clearly, confidently and articulately both in oral and written form.* Provides feedback that supports Pack Member's growth, development and engagement.* Demonstrates a working knowledge of federal and state employment law.* Able to assess and prioritize staffing needs and execute on the strategy outlined to improve staffing levels.* Effectively manages open job requisitions based on business needs.* Provides administrative support for HR and operations including; payroll, time and attendance, data input and reporting.* Supports the HR Department in the maintenance of human resource records, past and current including but not limited to: Personnel Files, I-9, EEOC, Worker's Compensation, Drug Screening, Incident Files, and Health Files.* Main point of contact to fulfill and track Pack Member Lodge requests* Maintains confidentiality and protects operations by keeping human resource information confidentialBasic Qualifications & Skills* Minimum of 1 year previous HR or similar experience* Demonstrated proficiency in Microsoft Office suite* Successful completion of criminal background check and drug screen* Enthusiastic and positive energy* Multi-tasking abilityDesired Qualifications & Traits* Bachelor's degree or higher in Human Resources, Business or related field* Human Resources certification or other specialized training* Previous experience in hotel/resort/theme park industry* Experience utilizing HR Technology* Strong problem solving and organizational skills* Attention to detailPhysical Requirements* Able to lift up to 20 lbs.* Able to bend, stretch, and twist* Able to stand or sit for long periods of time