Position Summary We are searching for a Human Resources Generalist who will will support the daily functions of the Human Resources (HR) department in partnership with senior HR teammembers to ensure efficient business operations. The Human Resources Generalist will assist with essential HR tasks across all HR functional areas in accordance with company policies and procedures. The Human Resources Generalist will perform all assigned HR functions demonstrating a high level of customer service and commitment to excellence in the HR Generalist role. Ability to perform work collaboratively as part of a team is essential to success, as is the ability to take ownership of work and complete assigned tasks independently.The HR Generalist will consistently demonstrate the use of tact and discretion.Responsibilities include, but are not limited to:
- Answer requests submitted to the HR department on employee questions, concerns, escalating when necessary
- Assist with handing investigations and employee performance issues escalating to the appropriate senior team member when necessary
- Develop strong understanding of company policies and procedures, and provide guidance to managers related to company policies and procedures
- Assist with ensuring policies and processes are current and resources are properly maintained and communicated to managers and team members
- Begin to develop strong relationships at all levels within the organization to understand business needs, making suggestions for enhancements to client service
- Develop foundational understanding of company benefits, payroll, and recruiting operations, escalate inquiries to appropriate team members and assist with related tasks as needed
- Assist with coordination and completion of annual compensation surveys
- Assist with annual compensation and talent management activities, as needed
- Serve as backup to HR Executive Assistant and assist with overflow tasks, as needed
- Create and send communications to help educate and provide awareness to employees on important responsibilities and compliance matters
- Develop relationships with all levels within the organization to understand multiple views so appropriate recommendations and suggestions to solutions can be made
- Develop external networking relationships within the HR, Real Estate Investment Management and Property Management communities to understand what peers are doing and share ideas and suggestions with the team
- Maintain compliance with federal, state, and local employment laws and regulations and protects all confidential information
- Conduct research and updates human resources practices, policies, and procedures to ensure all are created, maintained, and accurate
- Confirm information is properly stored on shared drive for team to access and workspace and work habits are organized and detail oriented
- Support initiatives to promote a positive work environment
- Additional work as assigned by management
Knowledge/Experience:
- Bachelor's degree required with a focus in Human Resources or related field
- At least two (2) years of experience working in a Human Resources role
- Aptitude for organizing, prioritizing, and managing multiple priorities, using critical thinking and problem solving
- Demonstrated multi-modal communication style that reaches every stakeholder, specifically excellent verbal, and written communications
- Ability to communicate with and manage up to senior management
- Collaborative working style with inclusive work and thinking behaviors, commitment to excellence in teams and work product, with a strong work ethic
- Demonstrate emotional intelligence in high pressure and sensitive situations
- Tenacity, patience, and perseverance to work with business deals from beginning to end of process
- Maintain confidentiality of sensitive information and communications of information
- Develop productive working relationships with all team members including internal clients and external third parties
- Demonstrated high level of ethics and integrity with a straightforward and honest approach
Technical/Educational Requirements:
- Strong Word, Excel and PowerPoint skills required
- Experience with UKG a plus
- Demonstrated ability to use and learn new technology (e.g., computers/hardware, mobile, software, cloud-based programs)
- Proficiency with computers, keyboards, monitors and telephone headsets.
- Proficiency in Microsoft Suite of Products (e.g., Word, Outlook, Excel, Teams, Power Point)
Berkshire Residential offers an excellent benefits package, focusing on our employees' total health and wellness. We offer programs and incentives that promote physical, mental, financial, and behavioral wellbeing both within and beyond our workplace. Please visit our Careers page for full details - and to learn more about how we value our employees.Berkshire Residential values diversity, equity, inclusion and belonging. Berkshire is committed to providing equal opportunity in all practices, including employees and applicants for employment. We ensure that decisions affecting employees are made without regard to their race, color, creed, national origin, age, disability, gender, gender identity, sexual orientation, or any other protected status.