Location: Kalamazoo,MI, USA
GENERAL SUMMARYThe purpose of this job is to support a wide array of Human Resources functions within County government, acting as a resource to ensure HR operations are effective, compliant, and responsive to organizational needs. This role encompasses responsibilities in benefits administration, payroll coordination, recruitment, employee relations, and HR policy support, promoting a cohesive workplace aligned with County standards and goals. This position offers the potential for a hybrid work schedule.ESSENTIAL DUTIES & RESPONSIBILITIESServe as backup to the Administrative Assistant, including but not limited to covering the front desk, answering phone calls/emails, and providing front-line customer service.Processes invoices for payment.Assist with data management, audits, and file documentation.Create and distribute payroll & benefits-related reports and communications.Collaborate with payroll staff to ensure accurate and timely payroll processing, addressing any discrepancies, adjustments, or employee inquiries.Support staff to ensure adherence to federal, state, and local payroll regulations and County policies, assisting with distributing payroll-related documents and tax forms.Maintain accurate records of payroll information and assist in processing reports for audits or budget planning.Provide prompt responses to employees with payroll-related inquiries, including but not limited to monitoring the payroll email and disseminating or responding as appropriate.Assist with administering employee benefits programs providing resources and support to the Benefits Team. Including but not limited to answering benefits inquiries, supporting open enrollment activities, working with providers to resolve issues, and ensuring up-to-date records.Assist the Benefits Team with timely responses to employee inquiries regarding all benefits-related questions.Maintain awareness of federal, state, and local employment regulations, ensuring HR practices comply with laws such as FMLA, ADA, and EEOC requirements.Support the development, implementation, and updating of County HR policies and procedures.Keep organized and confidential records for all employee-related documentation, supporting audits, and compliance tracking as needed.Participate in HR department projects and initiatives to enhance operational efficiency and improve HR services.Support the continuous improvement of HR processes and systems to streamline service delivery and enhance employee experience.Assist with coordinating recruitment activities, including posting job vacancies, screening applicants, and scheduling interviews to support departments in attracting qualified talent.Assist with onboarding, including but not limited to participating in orientation sessions, introducing new hires to County policies, and ensuring completion of required documentation.Performs related work as required.MINIMUM QUALIFICATIONSRequired Education and ExperienceAt least two years of relevant college-level course work or Associate's degree from an accredited college or university in Human Resources, Office Administration, IT Support, Business Administration, or a related field.1 to 3 years of related work experience in human resources, customer service, and computer and office administration.Any equivalent combination of training, education, and experience that provides the required skills, knowledge, and abilities.VETERANS: Please provide your joint services transcript with your application.County positions include a