Job Title: Human Resources GeneralistPay Rate: $60,000-70,000Job Summary:The Broadmoor is committed to creating a culture of family and community while simultaneously providing a genuine, unforgettable experience for our guests and team. This role will play akey part in continuing to uphold our reputation and providing exceptional service to our guests.As a member of our Human Resources team, this Benefits Coordinator position is responsible developing and enhancing the employment experience at The BROADMOOR through exemplary support and guidance to employees throughout their tenure via a variety of employee relations functions.Our employees represent the Broadmoor brand and are Ambassadors of our Forbes Five-Star and AAA Five Diamond Standards. Learn more about Broadmoor here.What you will be doing:
- Conduct weekly departmental walkthroughs with Department Managers.
- Responds to employee questions, issues, and concerns.
- Review employee performance concerns and lead progressive disciplinary procedures as applicable, including involuntary termination procedures when appropriate
- Coordinate and conduct employee investigations as needed
- Complete and file First Report of Injury with insurance carrier in a timely manner.
- Work with Sedgwick, our TPA on managing all worker's compensation claims.
- Complete and file accidents on OSHA log. Complete OSHA log 300 on an ongoing basis.
- Set up and maintain employee accident files.
- Perform case management and follow-up meetings on each accident and workers' compensation case.
- Review and process unemployment claims. Assists with and/or lead unemployment hearings.
- Organize and conduct quarterly Workers' Compensation open case review with carrier(s), attorneys and other appropriate parties.
- Verifies and audits Workers' Compensation billing.
- Maintain and Secure all physician notes from employees to ensure HIPPA compliance.
- Ensures OSHA compliance & training is consistent throughout the Hotel.
- Coordinate and manage modified duty and return to work programs.
- Administers the driver's license record check program.
- Assist with safety training for New Employee Orientation and other platforms as needed
- Work with the Training team to create and implement safety training.
- Responsible for tracking the worker's compensation budget
- Reviews Exit Questionnaires and conducts exit interviews. Compiles results and responds to concerns or themes with department managers in a timely manner.
- Partner with Employment Team in pre-employment matters such as criminal background checks and standard compliance functions.
- Participate in planning and execution of all internal communications strategies and functions.
- Assist the Director of Human Resources with special projects as assigned.
This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that additional or different tasks be performed when circumstances change.What we are looking for:
- High School Diploma or General Education Degree (GED) required, BS or BA degree preferred
- Minimum 2 years progressive experience in Human Resources function required, including prior experience related Workers' Compensation claims and Unemployment. Experience conducting workplace investigations, interviewing and taking statements, report writing, and collecting information required.
- Prior experience supporting Customer Service employees required; prior Hospitality experience preferred.
- Strong interpersonal communication skills
- Occasional heavy lifting (up to 50 lbs.) with a work environment that may be indoors and outdoors at times.
*Reasonable accommodations will be made for individuals with disabilities*Don't meet all the qualifications/required skills? If you are committed to joining a team that provides world-class service, we encourage you to still apply. At the Broadmoor, we are looking for exceptional team members that are willing to learn, grow and deliver 5-star service to our guests.Why Choose The Broadmoor (Benefits)Working at The Broadmoor is more than just a job. The Broadmoor invests in our employees by offering comprehensive benefits packages and opportunities to grow professionally. By joining our family, you will work with, and learn from, a diverse team of world-class professionals at the longest running Five-Star, Five-Diamond resort in the world.
- Benefits - Employees are offered expansive benefits including Health & Dental, 401k, local discounts. Please click here for a comprehensive list of benefits.
- Career Development - We invest in our employees! As a member of the team, you will have the opportunity to grow your career. Whether pursuing career advancement, personal growth, or seasonal employment, we provide training and development opportunities to prepare you for your current role and future career.
Your application will not be penalized for redacting or removing any age- identifying information such as your age, date of birth, or dates of school attendance or graduation.This posting is expected to close by the date listed at the top of the page. We encourage applicants to apply early for full consideration. If necessary, this posting will remain open until filled.