JOB SUMMARYThis person in this position is responsible for the day-to-day operations of the Human Resource Department for the City of Douglasville. This position will manage the functional areas of the Human Resources Department including but not limited to employee relations and discipline, payroll, performance management, benefits administration, leave management and safety and risk management programs. Functions as a senior level Human Resources professional in providing guidance and technical assistance to Human Resources and administrative support staff under the general supervision of the Human Resources Director. ESSENTIAL JOB FUNCTIONS
- Works with the public and employees to explain City personnel policies, practices, and regulations.
- Assists directors and supervisors with employee relations issues; resolving workplace conflict; researches and explains laws and legal affairs concerning employment
- Conducts objective, thorough, and effective investigations
- Identifies and analyzes issues with employee relations infractions; applies policy to recommendations for discipline
- Guides department directors, supervisors and employees throughout the performance management and goal setting process
- Conducts job analysis; writes job descriptions by coordinating with employees, supervisors and department directors; reviews job descriptions submitted by departments to ensure compliance with policies and procedures.
- Fully support the city's benefits administration processes to include education, invoice payables, and customer service
- Manages all employee leave programs to include FMLA, return to work programs, sick leave buy back, and trading days
- Manages the city's separation and offboarding activities; conducts exit interviews
- Responsible for ensuring adherence to timeframe for submission and accuracy of first report of injuries by department Directors and Supervisors; submits injury reports to Worker's Comp claims examiner
- Conducts safety orientation and other relevant training to include Workers' Compensation; selects outside consultants and trainers to conduct safety training in specific topics
- Participates in related professional organizations to stay abreast of safety program developments
- Oversees pay actions and processing; directs implementation changes
- Partners with the Finance department to complete payroll; reviews pay actions against payroll reports; submits necessary changes and updates that effects pay
- Runs a variety of special reports in ADP; assigns time off policies and updates for employees
- Participates in preparation and monitoring of the departmental budget
- Participates in senior management team activities, meetings, etc.
- Attends city Council meetings as directed
- Evaluates reports, decisions, and results of department initiatives in relation to established goals; recommends new approaches, policies, and procedures to affect continual improvements in efficiency of department and services provided
- Assists and guides departmental staff to achieve departmental and professional goals
- Ensures City compliance with all Federal, State, and local employment law
- Acts as privacy officer to ensure that confidentiality of employees, applicants and retirees is protected
- Researches, conducts, and responds to outside market salary, benefit, and EEO surveys from Federal, State, and local agencies
- Serves as a member of the Safety and Wellness Committees
- Undertakes various projects as assigned by the Human Resources Director
- Serves as acting Human Resources Director in the absence of the Director
MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS Requires a Bachelor's degree in Human Resource Management, Business Administration, Public Administration or related field; supplemented by five (5) to seven (7) years in a senior level Human Resources role, demonstrating broad knowledge of policies, procedures, regulatory standards and operational requirements applicable to the field; or an equivalent combination of education, training, and experience. One of the following certifications is preferred: PHR, SPHR, SHRM-CP, SHRM-SCP.DESIRED EDUCATION AND EXPERIENCE
- Local government experience
- Master's Degree in Human Resource Management, Business Administration, Public Administration, or related field
KNOWLEDGE, SKILLS AND ABILITIES
- Knowledge and understanding of local, state and federal legislation affecting personnel management
- Knowledge and understanding of benefits legislation (HIPAA, USERRA, ADA, COBRA, FMLA)
- Knowledge of local government organization and procedures
- Knowledge of City's organizational structure, departmental functions and inter- relationships
- Knowledge of the operation of general office equipment including calculator, computer keyboard, computer word processing or other programs, telephone, telephone console, or copy machine as required
- Knowledge of basic mathematical and accounting procedures
- Skill in operating a computer
- Skill in communicating both orally and in written form
- Skill in researching complex issues and developing recommended actions
- Ability to develop, implement and evaluate new and revised procedures, methods and standards
- Ability to maintain confidentiality and exercise considerable skill in information handling, privacy of records and judgment
- Ability to respond effectively to the most sensitive inquiries or complaints
- Ability to define problems, collect data, establish facts, and draw valid conclusions
- Ability to establish and maintain effective working relationships with City officials, employees and the public
- Ability to have good judgment and tact
PHYSICAL DEMANDS Requires sitting long periods of time at a desk; standing to file' walking through building to perform needed tasks; carrying and holding files and boxes of supplies up to 5 lbs; dragging and lifting boxes of paper, files and supplies up to 10 lbs; pulling and pushing file drawers open and closed; stooping, crouching, bending, squatting and kneeling to retrieve files and boxes; occasional crawling to retrieve items under desk, etc., feeling for needed objects on desk and in file drawers; reaching and twisting in chair to reach phone and files; filing and sorting of files; writing typing, using computer and answering telephone in daily duties of job; simple grasping of objects and files and using fingers for fine manipulation of using computer keyboard; static, rotational, flexing and extension of head and neck needed to answer phone and turn to find files; near acuity vision, color vision and up, down, right and left field of vision needed; requires speaking, hearing, and dealing with employees and the public.WORK ENVIRONMENTThe incumbent primarily works in air-conditioned environment in an office setting. Occasionally outdoors walking to other City Departments which may involve working in all types of weather. Exposed to constant noise and dust/mites. Low to medium stress level.