Location: West Des Moines,IA, USA
Are you a passionate, thoughtful, and competitive professional obsessed with serving others?
Smash Park, a leading eatertainment brand that blends craft food and drinks with pickleball, games, live entertainment, and weekly events, is seeking an experienced and dynamic HR Manager to join our team. We are passionate about creating a fun, energetic atmosphere that brings people together while providing a supportive and inclusive work environment for our team members. Our focus on a positive team member experience helps us attract top talent, foster career growth, and deliver outstanding guest experiences.
What You'll Do
In this role, you will play a key part in fostering a positive company culture, supporting talent development, and managing day-to-day HR functions. You will work closely with leadership and team members to drive engagement, improve HR processes, and contribute to a culture of collaboration and growth. Your work will directly impact both our team members' experience and our overall company success.
Key Responsibilities:
Culture and Employee Engagement:
● Promote and champion the company culture, ensuring alignment with Smash Park's core values.
● Assist with implementing employee engagement programs to foster a positive, inclusive workplace.
● Support employee recognition initiatives and ensure ongoing feedback loops are in place to keep teams motivated and aligned.
Talent Acquisition and Development:
● Partner with a third-party agency to manage the recruitment process, from posting jobs to interviewing.
● Oversee the onboarding process for new employees, ensuring an effective and welcoming orientation experience.
● Partner with leadership and the Learning & Development Manager to design and implement training programs that equip employees with the skills to succeed and advance.
● Contribute to performance management initiatives, including performance reviews, goal setting, and professional development plans.
Benefits and HR Administration:
● Administer employee benefits programs, including enrollment, updates, and addressing employee inquiries.
● Maintain accurate employee records and ensure compliance with company policies and employment laws.
● Support payroll, compensation, and benefits processes, ensuring timely and accurate implementation.
● Handle unemployment claims and other administrative HR functions as needed.
Employee Relations and Support:
● Provide guidance to employees on HR-related inquiries, resolving issues and concerns in a timely and professional manner.
● Support leadership in addressing employee relations matters, working to resolve conflicts and improve workplace satisfaction.
● Assist with investigations and provide documentation when necessary.
HR Strategy and Implementation:
● Contribute to the development and implementation of HR strategies that support organizational growth and employee retention.
● Stay up-to-date with changes in employment laws and HR best practices, ensuring compliance.
● Utilize HRIS systems and other technology tools to improve HR efficiency and optimize processes.
Qualifications:
● 5+ years of experience in HR, with a focus on employee relations, talent development, and HR administration.
● Strong understanding of HR functions, including employee engagement, benefits administration, performance management, and recruitment.
● Proficiency with HRIS systems and MS Office Suite; ability to adapt to new technologies.
● Excellent communication and interpersonal skills, with the ability to build relationships at all levels of the organization.
● Strong organizational and time-management skills, with the ability to manage multiple tasks and priorities.
● SHRM-CP or similar HR certification preferred.
● Ability to handle sensitive information with discretion and confidentiality.
● A passion for creating a positive employee experience and contributing to a vibrant company culture.