POSITION SUMMARY
Maintains and enhances the company's human resources by planning, implementing, and evaluating employee relations and human resources policies, programs, and practices. The Human Resources Manager supports the company goals by focusing on personal accountability, customer service and work efficiency.
ESSENTIAL JOB FUNCTIONS
- Maintains relationships by developing an understanding of the strategies, business operations; attending client meetings; assisting in preparation of presentations; answering questions; explaining policies and procedures.
- Identifies training and development needs by analyzing operational results, job requirements, operational problems, plans, forecasts, and current training programs. Satisfies training and development needs by researching, consulting with subject matter, training and design implementation experts.
- Assist management in achieving their business goals by sharing ideas and best practices between and amongst business units.
- Provides for effective use of human capital by ensuring integration of succession planning, performance management, career development, recruiting, and workforce diversity that assist the organization in achieving its business strategies.
- Resolves manager and employee dissatisfaction by investigating complaints and concerns; evaluating and offering possible courses of action; providing advice, guidance, and direction.
- Complies with federal, state, and local legal requirements by studying and reviewing existing and new laws; auditing and enforcing adherence to requirements; rendering opinions; advising management on needed actions.
- Achieves financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions. Allocates program costs by preparing operational and risk reports for analyses.
- Manages Benefits Administration, Retirement, and other company sponsored employee related programs.
- Increases employee's effectiveness by recruiting, selecting, orienting and training; communicates job expectations, values, strategies and objectives; coaches, counsels and disciplines employees; plan, monitor and appraise job results; foster a climate conducive for offering information and opinions; provides educational opportunities.
- Maintain professional and technical knowledge by attending educational workshops; reading professional publications; establishing personal networks; or participating in professional societies.
- Contributes to team effort by accomplishing related results as needed.
REQUIREMENTS
- Retail Industry (Convenience, QSR, FSR, Grocery, Dollar Store, or other Retail) experience preferred.
- Bachelor's degree in Human Resources or related field preferred. Other combinations of experience and education that meet the minimum requirements may be considered.
- SHRM or PHR Certification preferred.
- Seven to ten years of experience working in a human resources department. A minimum of five years of management responsibility.
- Proficiency with MS Suites products, Payroll systems, Training modules, and other department related technologies required.