Location: West Des Moines,IA, USA
The Human Resources (HR) Support Specialist plays a key role in supporting the HR department and ensuring that the
HR functions are efficient and effective to support the organization. This position performs a variety of HR related tasks
at a professional level and may carry out responsibilities in some or all of the following HR core process areas; HR
Compliance, HRIS Reports, onboarding support, training, Employee Relations/ HR Business Partner support, and other
general HR responsibilities
Data/Administrative Support
· Assists team members and leaders with questions and triage to appropriate HRBP, ERP or
COE.
· In support of the HR department and other service lines, understands and navigates the HRIS
system, and in collaboration with other COE's, executes Lawson transactions and position
creation with minimal errors.
· Monitor and audit affiliate Lawson data, and make appropriate changes to ensure correct data
is maintained (vacant manager, work schedules, FTE, work assignments, etc..)
· Develops knowledge of general HR practices, technology, and metrics using Power BI and
other available tools within UPH to support ERP/HRBP's interactions/relationships with
Leaders
· Runs weekly/monthly/quarterly reports and as requested reports from Lawson, PowerBI,
Sharepoint and Compensation reporting.
· Provides oversight, recordkeeping, and administration of processes and documents related to
compensation related programs (retention agreements, discretionary bonus/retention
documents, and other special reports).
Compliance/Recordkeeping
· In collaboration with system and affiliate teams, assists with Policy administration, creation,
editing, and appropriate communication.
· In collaboration with ERP/HRBP, assists leaders and team members with relevant
interpretation of employment regulations and organizational policies.
· Responsible for, and acts as subject matter expert for relevant systems that monitor/track
licensure, certifications, and other regulatory or local requirements (Evercheck, VaxTrack)
· In collaboration with other COE's, responsible for Labor Law posting process and requirements
at all locations within affiliate
· Provides support for various Regulatory Agency/Accrediting Agency compliance requirements.
Human Resources Support
· Participate in affiliate/system meetings/committees as needed
· Assists in providing affiliate specific content and may be responsible for facilitation or support
of New Employee Orientation
· Provides departmental support which includes primary point of contact for front desk coverage,
miscellaneous project support, and assistance with employee file administration, and I9
audit/reconciliation.
· Responsible for all phases of the unemployment process and ensures appropriate collaboration/engagement with the ERP/HRBP to achieve best possible outcome.
· In collaboration with other departments, is responsible for proper data collection in support of various Regulatory Audit/Surveys.
Relationship Management
· Serve as liaison and steward for UPH when working with local community student/adult
groups.
· Balances team and individual responsibilities, objective and open to other's views, gives and
welcomes feedback, contributes to positive team goals, puts success of team above own
interest.
· Respectful of all individuals and maintains confidentiality.
· Provides outstanding customer service experience to employees, HRBP's, ERP's, and other
stakeholders within and outside of the HR function.
Education:
· Associates degree · Bachelor's degree in HR management, business, or a related field
Experience:
· Minimum of 2 years experience in an HR role/department, with a strong focus on HR processes, procedures, and overall customer service and service delivery.
License(s)/Certification(s):
· Valid driver's license when driving any vehicle for work-related reasons.
Knowledge/Skills/Abilities:
· Must read, write speak English fluently.
· Exceptional customer service skills required.
· Basic math and keyboarding knowledge.
· Experience working with a variety of computer applications as a primary function, including experience with MS Office software products.
Other:
· Use of usual and customary equipment used to perform essential functions of the position.