Human Services Aide - No Experience Required
: Job Details :

Human Services AidePrint ( Services AideSalary$40,688.00 - $66,321.00 AnnuallyLocationNorfolk, VAJob TypePermanent Full-timeJob Number12694DepartmentHuman ServicesDivisionDivision of Social ServicesOpening Date12/10/2024Closing Date12/20/2024 11:59 PM Eastern+ Description+ Benefits+ QuestionsDescriptionNorfolk, Virginia is America's most authentic and urban waterfront city. Home to the world's largest naval station and the business, arts, and cultural center of Coastal Virginia, Norfolk has been rated a top place to live, work, play, and raise a family by numerous publications. Working for the City of Norfolk is an opportunity to make a real difference in the lives of others. With our commitment to competitive pay and a strong retirement package, you can do good for your community and do well for yourself. Join a caring workplace that proudly celebrates uniqueness, authenticity, and a shared commitment to improving the lives of our residents.The City of Norfolk's Department of Human Services (NDHS) provides a wide range of essential services to its citizens. These services are crucial in supporting the wellbeing of the community and ensuring that all citizens have access to the resources they need. NDHS is committed to providing such comprehensive support to its citizens.The NDHS is seeking to hire a Human Services Aide to support personnel with clerical work and researching client information.Departmental Hiring Salary Range: $40,688- $46,791.20Essential Functions+ Assists personnel by entering data, performing clerical work, preparing correspondence, providing customer service, and maintaining reports and records.+ Assists clients by providing services for bus passes, rent, clothing, shelter, emergency food and referrals to other services and information and transporting foster children and clients.+ Researches client information by obtaining and verifying client information and processing new applications.+ Performs other related duties by providing transportation to clients, performing clerical duties, and assisting caseworkers in various casework activities.Education/ExperienceWork requires knowledge necessary to understand basic operational, technical, or office processes. Level of knowledge equivalent to four years of high school or equivalency.No experience required.Signing Bonus: This position is eligible for a one-time $5,000 signing bonus.+ Regular full-time and permanent part-time employees may receive paid holidays, vacation and sick leave, employer paid pension plan, basic life insurance, voluntary participation in medical and dental, Section 457 deferred compensation, long-term disability, optional life insurance for self, spouse and children, medical and dependent care reimbursement plans, access to membership in credit union and employer provided parking.+ Special project/grant employees are generally eligible for the same benefits of regular full-time employees; however, retirement, life insurance and participation in health plans vary depending upon funding and authorization.+ Temporary/seasonal and part-time employees are generally only eligible for employer provided parking and access to membership in credit union.+ RetirementIf you are hired October 5, 2010, or after to a position with City of Norfolk Retirement System benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.If you are hired January 1, 2022, or after to a position with Virginia Retirement System (VRS) benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.+ The Tuition Assistance Program is established to encourage employees toward continued self-development and education. Permanent full-time and permanent part-time classified, unclassified permanent, full-time special projects, and constitutional employees who have completed six months continuous service will be eligible to apply. The applicant's school of enrollment must be an accredited institution.NOTE:The benefits described above are broad generalizations. The specific benefits that an employee may be eligible for are governed by City regulations, as applicable to job type.Non-CityPositions listed with a job type designation of Non-City are not subject to the benefits descriptions above. Refer to the content of the job posting for information regarding these positions.01The following Supplemental Questions are specific to the position for which you have applied to assist the hiring manager in screening applications for specific experience being sought. Please be specific in answering these questions as they will be used to evaluate which applications will be given further consideration in the process. Do not answer see resume or see application as these are not valid answers. Please note that if you are invited to be interviewed by the department, your responses to the following questions may be subject to verification.+ I understand and will answer the following supplemental questions completely and thoroughly.02Do you have the legal right to work in the United States and, upon employment, can you provide documentation to verify this?+ Yes+ No03Are you a current or previous City of Norfolk employee?+ Yes - I am a current City of Norfolk Employee+ Yes - I am a previous City of Norfolk Employee+ No - I am not a previous or current City of Norfolk employee04If you were referred for this position by a current City of Norfolk employee, please provide the employee's full name, department, and job title. If not, please indicate by typing N/A. 05Please select the highest level of education you have completed.+ High School Diploma/GED+ Some College (6 months or more)+ Vocational/Technical Degree+ Associate's Degree+ Bachelor's Degree+ Master's Degree or higher06Please provide an explanation of any periods of unemployment that are 30 days or longer. Indicate N/A if you have not experienced any periods of unemployment.07Do you have a valid driver's license?+ Yes+ No08Please indicate your veteran status. (A copy of your long form DD-214 may be required)+ I am not a Veteran+ I am a Veteran+ I am a Disabled Veteran09A conviction (felony or misdemeanor) does not necessarily eliminate you from employment consideration. A criminal background check is conducted on all new hires. Failure to disclose all criminal convictions may result in disqualification from employment consideration or may result in dismissal from City of Norfolk employment if you have been hired. The nature of the offense; the time that has passed since the offense, conduct and/or completion of the sentence; and the nature of the job sought may be taken into consideration. Have you ever been convicted of a felony or a misdemeanor?+ I have been convicted of a felony+ I have been convicted of a misdemeanor+ I have been convicted of a felony and a misdemeanor+ I have not been convicted of a felony or a misdemeanor10If you answered, that you have been convicted of a felony and/or a misdemeanor, please provide an explanation including the city, state and date of the conviction. This excludes minor traffic violations such as speeding tickets.11How many years of customer service experience do you possess?+ No experience+ 6 months- 1 year+ 2-4 years+ 4+ years12Briefly describe your customer service experience. If no experience, type N/A.13Do you have experience working in a confidential environment with sensitive information?+ Yes+ No14If you answered Yes to the previous question, please describe your experience working in an environment with sensitive information that required confidentiality. Type N/A, if you answered No to the previous question.Required QuestionAgencyCity of NorfolkApplyPlease verify your email address Verify Email