Human Services Program Specialist - English and Spanish Fluency Required - Part Time
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Dept Number/Name: 0-6148-000 / Emergency MedicineCollege Division: USFHealth-College of MedicineSalary Plan: Part Time - StaffJob Code/Title: 5875 / Human Services Pgm. SpecialistHiring Salary/Salary Range: $18,000 - $25,900 annuallyPosition Number: 00058370Schedule: Wednesday evenings and Saturday mornings with flexibility required, on campusORGANIZATIONAL SUMMARY:The Department of Emergency Medicine at the University of South Florida, Morsani College of Medicine provides clinical care at Tampa General Hospital across three sites (a Level 1 trauma center and two free-standing emergency departments), representing over 120,000 patient encounters per year with over 40 faculty members. Outpatient clinical services continue to expand in addiction and primary care sports medicine. The three-year USF EM residency program began in 2003 and graduates 10 residents per year with a board pass rate of 96%. USF EM is highly integrated into undergraduate medical education. USF EM operates a robust acute care research program and clinical, research, and education programs in EMS, Social EM, Ultrasound, Sports Medicine, Toxicology, Healthcare Administration Leadership and Management (HALM), and Simulation. USF EM provides post-graduate fellowship training in EMS, simulation, ultrasound, and HALM. USF EM faculty provide leadership for Florida Poison Control, City of Tampa Fire Rescue, Pinellas County EMS, TGH Interfacility Transport/Aeromedical Services, CAMLS, and the Florida Center for EMS, as well as coverage of the NFL, NHL, and many local events.POSITION SUMMARY:The Human Services Program Specialist will provide intake and associated administrative services to the patients of Tampa Bay Street Medicine, continuity clinic and refugee clinic including scheduling appointments for initial visit as well as for referrals for diagnostic services, registration, and patient follow-up. This position requires evening and weekend hours as well as fluency in both Spanish and English.This position requires evening and weekend hours as well as fluency in both Spanish and English. Attends Wednesday evening refugee clinics twice monthly and Saturday morning homeless clinic twice monthly.RESPONSIBILITIES:Schedules patient appointments; determines patient eligibility; coordinates and schedules referrals; conducts patient appointment reminder calls; attends Wednesday evening refugee clinics twice monthly and Saturday morning homeless clinic, twice monthly to manage patient check-in.Manages patient referrals and faxes imaging referrals to appropriate Radiology services,. Follows up to ensure necessary appointments are scheduled; specialist referrals are working with attending providers.Monitors TBSM phone calls daily and responds to routine questions, patient request for appointments, enrollment questions, and processes refill requests.Coordinates appointments and ensures patients keep their appointments. Ensures all patient documents are scanned into assigned electronic medical record (EMR).Works with community organizations/partners such as Catholic Charities, Lutheran Services and Radiant Hands to offer patient resources for food, rent, addiction care; accepts and processes referrals to TBSM and refugee clinic for medical care.POSITION QUALIFICATIONS:MINIMUM:This position requires a high school diploma and four years of related experience. Appropriate college coursework may substitute at an equivalent rate for the required experience.This position requires evening and weekend hours as well as fluency in both Spanish and English.USF HealthInformation for ApplicantsThis position is subject to a Level 1 criminal background check.Job Opening Number: 38366Posting Date: 12/09/2024Posting End Date: 12/23/2024How to Claim Veteran's Preference:This position allows eligible veterans and their spouses to claim Veterans' Preference pursuant to Florida Statute 295.Applicants claiming preference are responsible for providing required documentation AT THE TIME OF SUBMITTING APPLICATION; such documentation is required for eligibility determination.Supporting documentation, in addition to the DD214, may be required based on eligibility criteria. If you are submitting a DD 214, please ensure the social security number and date of birth is redacted/removed.For information on obtaining a DD 214 visit or call 1-866-###-####.How To ApplyClick on the Apply Now button. When applying to an opening you will have the opportunity to upload a cover letter and resume.Apply online by completing the required information and attaching your cover letter and resume. Please include your experience as it relates to the qualifications stated above. YOUR COVER LETTER AND RESUME, PLUS ANY OTHER REQUESTED MATERIAL, MUST BE IN ONE ATTACHMENT. Only online applications are accepted for this position.Click here for additional tutorial information.To request an accommodation with the application or interview process, please contact Central Human Resources by telephone: 813-###-#### or email ...@usf.edu.Equal Employment OpportunityUSF is an equal opportunity, equal access academic institution that embraces diversity in the workplace.The University of South Florida does not discriminate on the basis of sex and prohibits sexual harassment. Any person may report sex discrimination, including sexual harassment (whether or not the person reporting is the person alleged to be the victim of conduct that could constitute sex discrimination or sexual harassment), in person, by mail, by telephone, or by electronic mail, using the contact information listed for the Title IX Coordinator. Reports may be made at any time either online or directly to the University's Title IX Coordinator.USF's Equal Opportunity Affirmative Action Statement.Work LocationCampus map and location overview:USF - HealthUSF - Tampa CampusAbout USFThe University of South Florida is a high-impact global research university dedicated to student success. Over the past 10 years, no other public university in the country has risen faster in U.S. News and World Report's national university rankings than USF. Serving more than 50,000 students on campuses in Tampa, St. Petersburg and Sarasota-Manatee, USF is designated as a Preeminent State Research University by the Florida Board of Governors, placing it in the most elite category among the state's 12 public universities. USF is a member of the American Athletic Conference.Working at USFWith more than 16,000 employees at USF, the University of South Florida is one of the largest employers in the Tampa Bay region. At USF you will find opportunities to excel in a rich academic environment that fosters the development and advancement of our employees. We believe in creating a talented, engaged and driven workforce through on-going development and career opportunities. We also offer a first class benefit package that includes medical, dental and life insurance plans, retirement plan options, tuition program and generous leave programs and more.To learn more about working at USF please visit: Work Here. Learn Here. Grow Here.Connect with us: