Salary: See Position DescriptionLocation : St. Cloud MN, MNJob Type: Full-timeJob Number: 2024-01779Department: Human Services - Adult and Disability Services DivisionDivision: Adult and Disability Services DivisionOpening Date: 12/06/2024Closing Date: 12/20/2024 4:30 PM CentralPosition DescriptionSALARY: Hiring Range: $94,622 - $112,983/annually (1/1/25 Rate) Full Range: $94,622 - $138,876/annually (1/1/25 Rate) Grade 26, Exempt Position, Non-UnionOur Mission: Provide Exceptional Public Services to Assure a Safe, Healthy, Vibrant County for All Our Values: Professional | Approachable | Responsive | Collaborative | Fair & EquitableStearns County derives strength from the diversity of its workforce and provides a welcoming environment where all are respected, honored and valued. Human Services is seeking a highly dedicated individual to lead a MnCHOICES team. MnCHOICES is a comprehensive assessment and support planning process for consumers who need long-term services and supports to help make decisions about their needs. This challenging and rewarding position offers the professional the opportunity to make a difference in the lives of individuals and families in Stearns County.County employees are provided a comprehensive benefit package, contributions to a , and generous time off. Refer to our . Position ObjectiveTo provide leadership and supervision of employees while managing Human Services programs and services. This position is responsible for ensuring that business is performed in accordance with policies, procedures, and laws, and providing reports and statistical information regarding human services programs. Primary ResponsibilitiesThese examples do not include all possible responsibilities in this position and do not limit the assignment of related duties to this classification. 1. Supervises, coordinates, and prioritizes unit activities, workflow, and referrals between units in an equitable manner.2. Participates in the development of client service plans, grant applications, ad hoc reports, and contractual reports to improve program performance. 3. Assists staff in the assessment of client needs and referrals to resources.4. Manages client-related services and ensures quality by participating in client file reviews, case audits, and monitoring staff work to ensure accuracy and completion.5. Recommends, interprets and carries out program policies and procedures as needed.6. Assists with the development and implementation of quality assurance programs, coordinates program and services with community resources, and provides education about services as needed.7. Participates in employee selection, orientation, training, and performance management in conformance with County and State personnel policies and procedures; develops job aides and written expectations to ensure compliance with service standards.8. Participates in administrative appeal hearings, court hearings, meetings, conferences, and community functions.9. Monitors the preparation of statistical and narrative program reports.10. Provides leadership, facilitation and support for staff in individual and group consultations of often complex client, systems and ethical issues.11. Assists with coordinating the implementation and utilization of software applications and programs.12. Assists with developing and monitoring budgets and expenditures, including an analysis of past and current expenditures, revenue sources and developing a forecast of future expenses vs revenue.13. Provides representation on Screening Teams and develops screening tools.14. Provides internal and external trainings regarding program areas, services, policies and procedures including participation on interdisciplinary teams and regional meetings.15. Responds to concerns from clients and the public as well as questions and inquiries from commissioners, community partners and other professionals.16. Supervises staff working flexible work hours and in remote environments to manage risk and safety after hours in client homes/in placement.17. Attends work regularly and in a timely manner.18. Performs other duties as assigned or apparent. Minimum Qualifications and Desirable Knowledge, Skills and Abilities Minimum QualificationsIn order to be considered for this position, applicants must possess the following:
- Bachelor's degree (A degree in Human Services or Organizational Leadership is preferred) and five years of related experience OR a Master's degree in (A degree in Human Services or Organizational Leadership is preferred) and one year related experience
- Reliable means of transportation to travel to multiple locations around Stearns County, some of which may not be accessible by public transportation
Preferred Experience Beyond Minimum Qualifications:
- Experience in a county, state, or federal Human Services/Social Services department
Desirable Knowledge, Skills, and Abilities1. Knowledge of department programs, operations, policies, and procedures.2. Knowledge of best practices in public sector personnel management and client services.3. Knowledge of the objectives and functions of state human service programs.4. Knowledge of community structure and resources including political, economic, health and social systems capable of lending support to human service programs.5. Skilled in working directly with individuals from diverse racial, ethnic and socioeconomic backgrounds.6. Ability to develop strategies for continuous quality improvement.7. Ability to effectively provide coaching and leadership to staff.8. Ability to independently make decisions supported by logical decision-making.9. Ability to assess staff training needs and implement training programs.10. Ability to identify potential problems and recommend solutions.11. Ability to organize and prioritize work, and to process detailed information in an organized manner.12. Ability to establish effective working relationships with community partners and facilitate collaborative efforts.13. Ability to effectively communicate verbally and in writing.14. Ability to be available for rotating on-call responsibilities outside of business hours. Accountabilities, Work Environment and Extent of Supervision or Guidance Provided Accountabilities Shared By All Employees1. Demonstrates, by personal example, the integrity, ethics and excellence in work performance.2. Participates in decisions related to the selection, promotion, transfer, pay and discipline of assigned employees.3. Orients personnel to County policies and procedures, and clearly communicates primary responsibilities and expected performance outcomes so individuals may proceed with certainty in their respective positions.4. Leads, monitors, and continually evaluates employee performance using the performance communication process.5. Administers County policies and contracts in a legal manner and fully documents all incidents and actions taken as a member of the supervisory/management team.6. Creates a work environment in which individuals are motivated to accumulate additional skills and competencies and assists them in seeking opportunities for further personal growth and development. Work Environment and Physical DemandsThe primary responsibilities for this position will be performed approximately 100% of the time indoors. May require minimal travel to offsite locations and minimal attendance at evening meetings. Will have infrequent exposure to health hazards and accidents; requires a low level of physical effort. Extent of Supervision or Guidance ProvidedWork is performed under the general supervision of the Director. Responsibility for Public ContactModerate/Frequent. Supervision of OthersThis position provides work direction to Social Workers. Hours of Work, Testing and Interview Dates Hours of WorkNormal work hours are 8:00 a.m. to 4:30 p.m., Monday through Friday; however will require some hours outside of normal work hours. Participates in 24/7 Emergency On-Call Supervision on a rotation basis. Potential for a hybrid work environment.Interview DateIf you are selected to be interviewed for this position, interviews will be held on a Thursday, January 2, 2025. Invitations to interview will be sent to the email address listed on the job application and will be based upon an assessment of education and experience. If you require special accommodations to participate in the Stearns County hiring process, please contact us at 320-###-####. AgencyStearns CountyAddress705 Courthouse Square, Room 122 St. Cloud, Minnesota, 56303Phone(320) ###-####WebsiteTo view Stearns County benefits go to:01 I understand that my answers with regard to experience must be supported by the information I have included in my online application. (Do Not Mark See Resume .) I affirm that the information provided is accurate and true to the best of my knowledge. I understand that any falsification may disqualify me for consideration for this and subsequent recruitments with Stearns County.
02 Which one of the following minimum requirements for this position do you possess?
- Bachelor's degree and five years of related experience.
- Master's degree and one-year related experience.
- None of the above
03 List degrees received that are relevant to minimum qualifications as indicated in question #2. If no degree, type none . 04 Describe your experience as indicated in question #2, including the number of years, where obtained and your role. If no experience, type none . 05 Do you possess reliable means of transportation to travel to multiple locations around Stearns County and Minnesota, some of which may not be accessible by public transportation?
06 Do you have work experience in a county, state or federal Human Services/Social Services department?
07 Describe your experience as indicated in question #6. If no experience, type none . 08 Which of the following Veteran's Preference do you wish to claim (in order to receive Veteran's Preference credit, you must submit a copy of your DD214 to the Human Resources Department by the application deadline)?
- No Veteran's Preference
- Veteran's Preference
- Veteran's Preference with Disability
- Spouse of Disabled or Deceased Veteran
Required Question