Location: Lake Geneva,WI, USA
Description
If you desire to put your experience to work in a full-service AAA Four Diamond resort setting while making an impact to the benefit of your team, ownership, and community, the perfect career opportunity awaits.
We are in search of a Hungry Moose Cashier to join our Timber team at our Timber Ridge Lodge & Waterpark in Lake Geneva, Wisconsin.
Tucked within historic Lake Geneva, Timber Ridge Lodge at Grand Geneva Resort is the only all-season, all-suite, destination of its kind in the Midwest. Featuring 50,000 square feet of year-round, indoor/outdoor waterpark excitement, Timber Ridge Lodge is a family bonding adventure that's soaked in memories. The Grand Geneva is also home to two championship golf courses, WELL Spa and fitness center, Mountain Top Ski Park, award-winning restaurants, and 1300 acres of picturesque grounds.
Our Team is looking for People Pleasing individuals who want to do the following:
* Turn our guest's ordinary day into an extraordinary day
* Love where they work
* Be appreciated for what they bring to a team
* Learn and grow with a company who truly values it's people
What's in it for you?
About the role
A grand opportunity awaits as part of the Grand Geneva family as a Hungry Moose Cashier: Execute food service and all of the components involved. Communicate with guests, general public, management and staff in English. Understand and comply with Policies and Procedures, job description, job requirements, daily memorandums and other instructions. What will you be doing?
* Fully understands the menu. From the standpoint of ingredients and preparation of the dishes to the delivery and service expected to accompany the dish.
* Has the ability to use the POS efficiently.
* Has the ability to perform proper cash handling procedures that fall in line with company standards
* Must be proficient in multi-tasking and managing designated stations.
* Must comply with opening and closing as well as running side work necessities.
* Direct and consistent communication with the culinary and management team.
* Processes guest's checks and submits closing paperwork in a timely manner.
* Listens to and resolves customer complaints regarding service, product and personnel.
* Perform other duties as assigned.
What do you bring to the role?
* Able to read, write and speak verbally in English.
* Excellent communication skills and familiarity with the hospitality industry.
* Ability to establish and maintain an effective relationship with all department management, staff, personnel and general public.
* High school graduate or High School equivalent.
* Due to the handling of alcoholic beverages candidates must be at least 18 years of age.
* Superior customer service and communication skills a must.
* Previous Food / Beverage experience a significant benefit but not absolutely required
WARNING: must be prepared to be a part of guest memories for years to come!
Grand Geneva is an Equal Opportunity Employer
Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.