Location: Indianapolis,IN, USA
A part of the Envelop Group family of companies, Validated Custom Solutions (VCS) provides customized HVAC solutions through strategic partnerships with leading manufacturers. We provide a full range of HVAC services including design, installation, and maintenance. Our team of skilled engineers tailor solutions to each customer's unique system specification, budget, and goals. The Associate Support Engineer role is an entry level intensive training role that will receive direction, coaching, and support on pre and post sales activities. The goal is for the Associate Support Engineer to support the sales team by assisting with pre and post sales activities on commercial HVAC equipment selections and projects.What you'll do:Collaborate with sales engineers to understand customer requirements, assess HVAC equipment needs, and determine system requirements. Design HVAC systems and integrate VCS product offerings/selections into the project documents.Prepare, finalize, and review preliminary and/or final proposal complete. Prepare equipment submittals and validate equipment selection.Assist sales engineer in determining proposal price, selling strategy, and developing project fulfillment schedule with project team. Prepare submittal data and provide all necessary revisions for an approved submittal package.Review manufacturer acknowledgements for accuracy and correct orders as required.Complete orders and track progress while continually updating status to customer and sales engineers.Maintain accurate records including contract closeout, warranty execution, and manufacturer product updates and improvements.Help facilitate turnover from sales to service team.Provide high level application-based technical product training for our offices. This will be used to optimize our current training programs. Other duties as assigned.Required skills, knowledge, and experience:Bachelor's degree in engineering or equivalent training and experience in a similar field.Previous engineering experience through co-ops or internships preferred.Strong analytical ability to solve problems and ability to learn quickly.Ability to manage multiple projects and work cross functionally with minimal guidance.Strong communication and teamwork skills.Proficient with Microsoft Office suite: Outlook, Excel, Word, OneNote, and Teams, in addition to strong computer application and document management skills.Physical Demands:Travel to customer job sites may be required, which could include outdoor work and/or work in mechanical/equipment rooms. During site visits, the employee may be exposed to variable weather conditions, moving mechanical parts, heights, and other variable environmental conditions.May be required to satisfy requirements imposed by specific projects, customers, or company.Must be able to use hand tools, laptop, email, smartphone, and tablet.Qualified applicants must be legally authorized for employment in the United States without the need for employer-based sponsorship currently or in the future.Pre-hire requirements include a drug test and a background check.