HVAC Service Manager
: Job Details :

HVAC Service Manager Glen Burnie, MD 21060Service ManagerPosition SummaryOur Service Managers act as champions for our brand, they collaborate with teammates and demonstrate to the Glen Burnie community our company values. Service Managers direct day-to-day field service operations and are responsible for much more. Our Service Managers are working with Technicians on a daily basis – coaching, teaching, and engaging at a high level to help drive an exceptional safety culture, deliver unbelievable customer care, talent development and business growth.Who we are:At ColonialWebb, we are deeply committed to our people, our culture, and the continued growth of our business. As a full-service MEP (Mechanical, Electrical, and Plumbing) contractor, we pride ourselves on the quality and expertise of our teams, who work across a diverse range of specialties, including New Construction, Mechanical Service, Industrial Refrigeration, and Manufacturing. For over 50 years, we've been dedicated to delivering comprehensive solutions and unmatched service to our commercial customers, earning a reputation as a trusted contractor in the industry.Perks of joining ColonialWebb:Competitive wagesCareer development and progression401(k) plan with company matchPTO and paid holidaysExcellent medical, dental, life, vision and disability benefitsEmployee Assistance ProgramEmployee referral incentivesA day in the life:Start the day by checking in with the team to ensure that the Technicians are equipped with what is needed to complete their tasks, emphasizing safety protocols for each jobSpend several days a week as a “boots on the ground” leader and serve as a dynamic leader in the fieldGuide a culture that demonstrates that safety is the top priority; teach and practice behaviors that show critical thinking in safety to prevent injuriesVisit job sites to inspect ongoing work, ensuring compliance and quality control with safety standards and customer requestsLead a team of talented Service Technicians in a challenging, fast-paced service environmentDrive operational excellence and achieve goals through day-to-day management (i.e., reporting, inventory control, technical support, service coordination and scheduling processes)Serve as a key support resource for the Administration team, Service Coordinators, and Sales team (ability to bridge the gap between the field and office teammates and customers as needed).Cultivate and maintain lasting relationships with current customers and work with both current and potential customers to qualify service needs; develop estimates that will grow our business in the regionFocus on development of the team, through exceptional coaching, teaching, and caringWhat we are looking for:Accomplished in developing high performing service teams through coaching, motivating, recruiting, and performance managementCommercial HVACR service experience to provide support to Technicians for service issuesIndustry related Service Manager or Service Supervisor experienceSkilled in developing commercial HVAC maintenance and service estimatesPossess excellent communication, interpersonal, and customer service skillsAbility to manage customer relationships, perceptions, and expectationsStrong problem solving and critical thinking skills to provide innovative solutionsHigh energy level to handle a dynamic, evolving, and fast-paced workloadProfessional demeanor and positive attitudeHow to apply:www.Colonialwebb.com/careersEOE M/F/Disability/VetTo start your application, select Manual entry if you do not want to upload a resume. If you have a Word version of your resume, select Upload Resume , upload it and it will parse your information into the application. For technical assistance with your application, contact our support team at 1-877-###-####. We are an equal opportunity employer. Qualified minorities, women, veterans and individuals with disabilities are encouraged to apply. If you want to view the Know Your Rights: Workplace Discrimination is Illegal poster, please choose your language:English ( –Spanish ( –Arabic ( -Chinese ( Company Information (