Company: LCI Services Job Title: HVAC TechnicianDepartment: Maintenance/HVACReports to: HVAC ManagerStatus: Full Time / Non-Exempt / HourlyJob Summary: We are seeking an HVAC Service Technician who is professional, organized, and focused on delivering a 5-Star customer experience. This position will go into our clients' homes to troubleshoot, diagnose, and repair their residential heating and cooling systems, as well as complete assigned preventative maintenance as needed. This is a full-time position. Benefits offered: Medical, Dental, Vision, Life Insurance, and paid vacation and holidays. Duties/Responsibilities:
- Perform HVAC related service requests for single-family rental properties while ensuring timely and accurate service to customers in accordance with company standards and procedures.
- Monitors and acts on the department's projected and forecasted performance goals including but not limited to: Number of work orders completed, and average completion times of work orders.
- Manage and maintain proper levels of inventory related to HVAC supplies, tools, and parts.
- Document service and installation actions by completing forms, reports, logs, and
- Ensure all workplace safety standards and practices are always upheld, including but not limited to EPA and OSHA regulations.
- Must always possess a valid driver's license and valid vehicle insurance with no major traffic violations, suspensions, or DUIs in the last 5 years.
- Available for on-call service, weekends and evenings as needed.
- Performs other related duties as assigned by management.
Required Skills/Abilities:
- Friendly and welcoming demeanor with the ability to maintain professionalism and a strong customer-focused demeanor with demanding clientele.
- Excellent time management skills, detail-orientation and ability to multi-task and prioritize work.
- Strong decision-making and problem-solving skills, along with advanced conflict resolution skills.
- Effective communication and interpersonal skills and proficient in English. Must be able to articulate needs and convey information verbally and in writing effectively with employees, customers, supervisors, and co-workers throughout the organization.
- Knowledge of management methods and sound employee relations techniques with an ability to connect to staff, troubleshoot problems and help teams collaborate, as necessary.
- Able to work in an equitable, inclusive, and diverse environment. The Camillo family of companies are committed to enhancing equity, inclusion, and diversity, including hiring talent from all backgrounds.
- Must be able to pass a background check and drug screening.
- Ability to interact with residents and colleagues tactfully and professionally.
- Proficiency with Windows and knowledge of MS Office (Word, Excel, and PowerPoint)
Education and Experience:
- Current and up to date Texas HVAC Certification required.
- Experience residential HVAC service preferred.
- High School diploma, GED, or equivalent required.
Physical Requirements:
- Ability to climb up and down stairs several times each day and lift 50 pounds with ease.
About UsAs one of the largest privately held real estate development and construction companies in Texas, The Camillo Family of Companies exists to open doors to greater opportunities for all people. For more than 30 years, the Company has led the way in constructing premier communities featuring affordable homes and residences that maximize style, livability, and functional floorplan designs. Camillo Companies is a vertically integrated operation consisting of four primary entities, including Retail (Legend Homes), Residences (SimplyHome), Land Development (Academy Development), and Maintenance (LCI Services). Through these operations, the Camillo Family of Companies has constructed more than 30,000 homes and residences in the Greater Houston, Dallas-Fort Worth, San Antonio, and Bryan-College Station areas, establishing a standard of exceptional customer service and attainability. In 2007, the Company pioneered the single-family build-to-rent business, eventually leading to the 2012 launch of SimplyHome, which builds, leases, and manages both new and recently constructed single-family homes, townhomes, and multi-family projects. Beginning in 2023, the company plans to expand into new markets in and outside of Texas. The Camillo Companies value a diverse and inclusive workplace. We strongly encourage women, people of color, LGBTQIA+ individuals, people with disabilities, and veterans to apply. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and team members regardless of race, color, religion, sex, gender identity, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, pregnancy, parental status, military service, or other non-merit factor. Please note this job description is not designed to cover or contain a comprehensive listing of all responsibilities or duties required. Other assignments, projects, and duties may be required. #LCICareers