Role: Account Support Specialist (B2B)Company: Nuans DesignLocation: Hybrid (2 days on-site in Avenel, NJ)First things first... Are you passionate about modern furniture and inspired by tech startup design? Do you ever wonder where that hip furniture in that new restaurant came from? Well, we have the position for you! Our client, Nuans Design, an importer and distributor for modern furniture is seeking an Account Support Specialist to join their team.This design centric company is located in Avenel, NJ and the position has a hybrid work arrangement from home & in person at the Nuans Design Showroom.Salary: $42,000.00 - $45,000.00 per year based on experience.What we do Nuans Design is a startup-style company that specializes in furnishing popular new restaurants and tech offices, such as Jamba Juice, Sweet Green, Google, Facebook, and Dropbox. Founded in 2012, Nuans Design is dedicated to elevating North American interiors with distinctive and cost-effective furniture designs. They carefully curate a collection of contemporary furniture from innovative international brands and designers, placing a strong emphasis on quality, innovation, and affordability.What sets Nuans Design apart is its keen eye for up-and-coming international designers and their latest lines. The company firmly believes that furniture should offer more than mere functionality; it should contribute to the creation of thoughtfully designed and mindful living and working spaces.What you'll be doing (role responsibilities)
- Answering phones and addressing inquiries from business clients.
- Processing and entering orders for custom and high-end furniture products in a timely and accurate manner.
- Managing invoicing and ensuring proper documentation for B2B transactions.
- Handling accounts reconciliation and monitoring accounts payable/receivable for business accounts.
- Offering exceptional customer service to clients.
- Scheduling and coordinating shipping logistics, ensuring timely deliveries to clients.
- Performing data entry and maintaining accurate records of client orders, specifications, and shipping details.
- Providing updates to clients on ship dates, estimated time of arrivals (ETAs), and order statuses.
- Following up with clients regarding open sales quotes.
What will make you successful in this role (skills)
- Education & Experience: A college degree or equivalent work experience; a plus if work experience is in a B2B sales or distribution environment.
- Tech-savvy: Strong computer skills, comfortable with Google Drive/Excel/Word. Experience with QuickBooks is a plus.
- Organization & Attention to Detail: Ability to manage complex orders and ensure precision in handling custom furniture specifications.
- Adaptability: Ability to work effectively in a fast-paced, client-focused environment.
- Positive attitude: A proactive and solution-oriented approach to client relationships.
- Industry Experience: Experience in distribution, importing, shipping, logistics is a plus.
Perks and Benefits
- Company paid medical benefits.
- Generous paid time off.
- Opportunities to learn and grow within the company.
- Work-life balance. No overnight or weekend hours!
- Monthly bonus incentives.
Why Us? At Nuans Design, you get to be a part of creating beautiful living spaces with quality designs and affordable elegance in interiors. This presents a unique opportunity for individuals who value a flexible work culture, excel at maintaining a positive attitude, and relish the spirit of collaboration within a startup-style environment. Nuans Design actively embraces the startup ethos, recognizing and appreciating your contributions. Here, you become an integral member of a dynamic team dedicated to enhancing North American interiors through distinctive, accessible, and cost-effective furniture designs.If this resonates with you, we're excited to review your resume.Nuans Design has retained Atomus Partners for this search. Emails from recruiters may come from @atomuspartners.com. No recruiting agencies.Salary Description $42,000 - $45,000 potential salary after bonuses